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Hong Kong

    Branch Service Manager - Hong Kong, 香港 - China CITIC Bank International Limited

    China CITIC Bank International Limited
    China CITIC Bank International Limited Hong Kong, 香港

    发现在: One Red Cent Asia eFC C2 - 5天前

    China CITIC Bank International Limited background
    全职
    描述

    Job Highlights

    • 3 years supervisory level exp. in retail banking
    • Good interpersonal and communication skills
    • Support Branch Manager on branch operation

    Job Description

    Key Responsibilities

    • Ensure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and service standards.
    • Maintain a high quality counter service team to achieve individual goals and branch common objectives.
    • Provide quality service to our customers and pro-actively give feedback, ideas and recommendations for improvement on service quality and work processes.
    • Support Branch Manager in meeting the assigned business target through participating in branch selling and promotional activities, and other ad-hoc projects.

    Requirements

    • Secondary education or above, degree holder is preferable.
    • Possession of IIQAS and other required qualifications under SFC for cross-selling insurance and investment products is preferable.
    • Minimum 6 years experience in retail banking operations, with 3 years relevant experience at supervisory level.
    • Good knowledge on banking products and services.
    • Self-motivated with good sales and service orientation.
    • Good interpersonal and communication skills.
    • Detail-minded and able to work under pressure.
    • Good command of written and spoken English and Chinese (including Putonghua).

    Additional Information

    Career Level
    Middle

    Qualification
    Matriculated

    Years of Experience
    6 years

    Job Type
    Full Time, Permanent

    Company Website


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