- Work with management to oversee Information Technology Service Management (ITSM) functions & implement ITSM project
- Manage daily IT Service Management operations on ServiceNow platform
- Supervise IT Asset Management to ensure IT asset inventory is align to the asset life cycle
- Collaborate with Change-Advisory Board to package production change
- Coordinate with various stakeholders to facilitate management approval & user review process on IT Service Management production change
- Manage new IT services releases & change management and provide relevant documentation, training materials & user training
- Utilize automation strategies to enhance IT service operation delivery & efficiency
- Work with IT support staff & external stakeholder (i.e. Vendor) to ensure a smooth IT support delivery
- Degree or above, preferably in information technology/ computer science discipline
- 6 years + IT Service Management System Administrator with sizable organization
- Excellent experience on ServiceNow platform
- Excellent experience with other cloud-base ITSM system would also be highly preferable
- Hands on solid experience in IT Service Management platform projects
- Track record on leading change management process, service request, IT knowledge base & IT Asset Management
- Prior experience on preparing documents, training material for launching new IT Service Management initiatives
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Randstad Hong Kong Hong Kong, 香港 全职about the job. · Manage all administrative duties in the building management office, including filing, record keeping, and answering calls with timely follow-up actions. · Input pre-approval and payment documents using the designated operating system under Goodman's authority fra ...
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Lingnan University Hong Kong, 香港Lingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) with the longest established tradition among the local institutions of higher education. Lingnan University is a global leader in providing quality educatio ...
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Aim Higher Hong Kong, 香港 全职Company Description · Our client is a leading asset management company is seeking a highly skilled and motivated Manager, Portfolio Administration based in HK regional office. The successful candidate will be responsible for ensuring the efficient and accurate management of portf ...
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Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities:Responsible for departmental administrative work, including: handling departmental business expense expenditures and inspections, and assisting in the preparation of annual financial budgets. · Handle department documentary systems and mailboxes, management of wo ...
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Galaxy Treasure Group Hong Kong, 香港 全职Galaxy Treasure Financial Group is one of the leading comprehensive financial institutions in the Asia-Pacific region, with operations spanning the world. Our business covers financial information services, financial trading, innovative project syndicate and wealth investment pla ...
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Snaphunt Hong Kong, 香港 全职The Offer · Work alongside & learn from best in class talent · A role that offers a breadth of learning opportunities · Fantastic work culture · The Job · You will be responsible for : · Managing the full spectrum of financial accounting and reporting. · Driving accurate and ti ...
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Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities Perform software installation, upgrade and PTF installation · Manage and review system software capacity license charging · Carry out hardware changing and upgrade · Control and monitoring of development, UAT, production and DR systems · Ensure infrastructur ...
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Lingnan University Hong Kong, 香港Lingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) with the longest established tradition among the local institutions of higher education. Lingnan University is a global leader in providing quality education ...
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Lingnan University Hong Kong, 香港Lingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) with the longest established tradition among the local institutions of higher education. Lingnan University is a global leader in providing quality educatio ...
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Company 28 - Manulife (International) Limited Hong Kong, 香港 全职Description · The opportunity · The customer is the focus of everything we do, and millions of end users rely on our products and service daily. We believe in the value of empowering our staff with the resources to solve critical problems for the future of our business, which i ...
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HSBC Hong Kong, 香港 Permanent - 全职Some careers grow faster than others. · If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new di ...
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Manulife Hong Kong, 香港 全职Job Description · The opportunity · The customer is the focus of everything we do, and millions of end users rely on our products and service daily. We believe in the value of empowering our staff with the resources to solve critical problems for the future of our business, whi ...
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The Hong Kong Jockey Club Hong Kong, 香港 全职The Department · The primary purpose of this role is to support Head of Strategic Procurement (HSP)'s office on various departmental and operational initiatives as well as the divisional exercises. · He/she will support HSP and Senior Manager, Strategic Procurement (COE - PM ...
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Prudential plc Hong Kong, 香港 全职Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our peop ...
IT Service Management Administrator - Hong Kong, 香港 - IGNITE RECRUITMENT HONG KONG LIMITED
描述
Responsibilities
Requirements
To apply online please click the 'Apply' button or send your profile to . For a confidential discussion about this role & other openings please contact Alex Cheung at
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