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Qatar Duty Free Hong Kong, 香港We are currently recruiting for Airport Services Agent in Hong Kong. · As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travellin ...
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Renaissance Hotels Hong Kong, 香港 全职Type de Poste · Non-Management · Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent ...
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Qatar Duty Free Hong Kong, 香港We are recruiting for Cargo Customer Services Agent for Hong Kong. · The selected candidate will be involved in providing cargo inside sales and customer service functions including interaction with customers and GSA for both import and export cargo. Secure proper sales and cust ...
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KPMG Hong Kong, 香港 全职Job description · KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we a ...
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AIA International Limited. Hong Kong, 香港 全职At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...
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KPMG Hong Kong, 香港 全职Job description · KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we a ...
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KPMG Hong Kong, 香港 全职Overview · KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also st ...
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KPMG Hong Kong, 香港 全职Overview · KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 144 countries and territories and close to 236,000 people working in member firms around the world. · KPMG China is based in 32 offices ...
At Your Service Agent - Hong Kong, 香港 - Courtyard by Marriott
描述
POSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards.Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Proficient in written and spoken English and Chinese is a must. Must hold valid work permit / authorized to work in Hong Kong.
Hong Kong的At Your Service Agent从业者
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Leung Ting Duncan Lau
Property and Hospitality Management Professional
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newyork think
Software Developer
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Mile Fung
Slasher
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Xianglin Li
香港大学金融硕士