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Hong Kong

    Guest Service Agent - Hong Kong, 香港 - The Langham, Hong Kong

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    全职
    描述

    Job Summary

    .
  • Check in / out guest in an efficient and friendly manner
  • Ascertain guest satisfaction, issue keys, post charges and settle bill accurately
  • Handle all guest interactions with the highest level of hospitality and professionalism
  • Utilize a variety of computer systems to run daily reports
  • Requirement .
  • Minimum 1 years working experience in hotel industry
  • Relevant education background
  • Independent & confident to work under pressure
  • Good interpersonal skills
  • Good team player with excellent communication skills in both English & Chinese
  • Additional language would be an advantage
  • *Fresh graduates are also be considered



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