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Service Manager
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Academic Services Manager(O/THEi-REG/ASM/04/24) - Hong Kong, 香港 - Vocational Training Council
描述
Major Duties:
The Registry is responsible for an array of administrative and academic support services to support the strategic development of the Institute, including committee secretariat, academic programme accreditation, academic policies and regulations, student record and graduation.
Reporting directly to the Registrar or Assistant Registrar, the Academic Services Manager is required:(a)
To assist in the formulation and implementation of relevant academic policies, regulations and procedures relating to students and academic affairs, including but not limited to local and non-local student promotion, recruitment and enrolment, quality assurance, examination scheduling, processing of assessment results and graduation; (b) To lead a team to perform the following tasks:
(i) Student admission, administration and support services for both local and non-local (including mainland) students, on assessment of academic qualifications, programme registration, student record management and liaison with education agents; (ii) Promotion of degree programmes and admission requirements / process to education agents and collaboration partners; (iii) Liaison with internal and external units including education agents and education institutions regarding student admission, such as admission interviews and advice of interview outcomes; (iv) Admission system set-up, enhancements, implementation, testing and data input; and (v) Collection and refund of tuition and related fees. (c) To review statistics and reports relevant to admission, enrollment and academic performance for programme planning and accreditation exercises; (d) To supervise and co-ordinate the work of clerical and supporting staff and ensure timely and effective delivery of services; and (e) To provide secretarial support to committees, projects, functions and events.
Requirements :
(a) A recognised degree or equivalent, preferably with additional academic or professional qualifications; (b) At least 5 years of relevant experience at the appropriate level of responsibilities, preferably in the registry of a higher education institute would be an advantage; (c) Good knowledge and experience in student admission, programme accreditation and administration, quality assurance policies and procedures and student record; (d) Strong capability in strategic thinking, leading teamwork and time management; and (e) Strong presentation and interpersonal skills; and good command of written and spoken English and Chinese, preferably including Putonghua
Notes : (1) The post is in the rank of Senior Officer. (2) Shortlisted applicants will be required to attend and pass a written test. (3) The appointee(s) may be required to perform duties at different sites and outside Hong Kong, and work irregular hours, shifts and on Saturdays and Sundays. (4) The remuneration package will be competitive and commensurate with qualifications and experience. (5) The appointee will work on Chai Wan Campus.
