- Be responsible for customer support for Base maintenance customers
- Cultivate positive business relationship with existing customers for effective business execution after sales acquisition
- Execute contracts acquired by Sales, know commercial terms and implement
- Perform upselling for existing clients if applicable
- Regularly visit customers in both Hong Kong SAR and overseas, if applicable
- Liaise with Finance department to support billing of base maintenance events
- Skillfully handle customer inquiries in a professional manner within a set timeframe
- Coordinate proficiently among internal departments for customer related issues and establish effective connections among customers and our internal operation departments
- Bachelor Degree or above in Aircraft Engineering, Aeronautical Engineering, Business Administration or other related disciplines
- Customer services oriented, good interpersonal and presentation skills
- Customer services oriented, good interpersonal, commercial and presentation skills
- High flexibility and adaptability, able to work under pressure
- Good command in written and spoken English and Chinese
- Proficient in MS Office applications 申請人如於遞交申請後兩個月內未獲通知邀請參加面試,則可視作已經落選。
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Customer Support Manager - Hong Kong, 香港 - China Aircraft Services Limited
描述
Main Duties
Qualifications and Requirements
Hong Kong的Customer Support Manager从业者
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Leung Ting Duncan Lau
Property and Hospitality Management Professional