-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
The Career Works Limited Hong Kong, 香港 全职Our client a Information Technology company is looking to hire Workplace Support Manager · Job Responsibilities: · Act as the dedicated single point of contact on Workplace Support services; · Monitor and ensure timeliness, quality, and overall effectiveness on service performanc ...
-
Dah Sing Bank Hong Kong, 香港Reporting to the Head of Operations Support Department, you will be responsible for monitoring and supervision to service of Paper Cheque and Electronic clearing, CCASS and FINI. Cross team support to Payment Collection, Autopay, Account Opening, FPS, MPF, Transaction Processing ...
-
M800 Hong Kong, 香港 全职Responsibilities: · Reporting to the Senior Manager, Business Development, the candidate is to act as technical consultant to provide pre-sales and post-sales support to the team on SMS solutions (A2P, P2P, SMS Platform service) and Mobile Internet Platform (e.g. White-Label mob ...
-
Lidl in Deutschland Hong Kong, 香港 全职Summary · What you'll do · The holder of the position is mainly responsible for the following areas in coordination with his/her superior: · • Ensures all production occurs in line with Lidl's strict Ethical Sourcing Policies · • Through weekly cross team meetings ensure IAN's ...
-
China Aircraft Services Limited Hong Kong, 香港Main Duties · Be responsible for customer support for Base maintenance customers · Cultivate positive business relationship with existing customers for effective business execution after sales acquisition · Execute contracts acquired by Sales, know commercial terms and implemen ...
-
KPMG Hong Kong, 香港 全职Overview · KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also st ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
FIS Global Wan Chai, 香港 OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor's Degree Travel Percentage : · 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most ...
-
Dah Sing Bank Hong Kong, 香港We are seeking a highly motivated and organized individual to join us as an Assistant Manager of Sales Support who will play a crucial role in supporting the distribution team of the channel of local brokers and agents, as well as providing coordination support to the marketing t ...
-
HSBC Hong Kong, 香港 Permanent - 全职A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high ...
-
Insight Enterprises, Inc. Hong Kong, 香港About the role... · This role is suitable for someone with previous Sales Support experience in the IT industry, with a good knowledge of software and hardware. Software licensing knowledge will be very highly regarded. This role will provide superior service and assistance to cu ...
-
Dah Sing Bank Hong Kong, 香港Reporting to the Assistant Manager, Operations Support, you will be responsible for monitoring and supervision to service of Account Opening and Customer Due Diligence. · Responsibilities: · Process the account opening applications compliant with internal policies and local regu ...
-
Dah Sing Bank Hong Kong, 香港You will be responsible for monitoring and supervision to service of Paper Cheque and Electronic clearing, CCASS and FINI. Cross team support to Payment Collection, Autopay, Account Opening, FPS, MPF, Transaction Processing and Fixed Deposit might be required when necessary. · Re ...
-
China Mobile International Limited Hong Kong, 香港Overseas Operations Support ManagerHeadquartersHKOverseas Operations SupportProject ManagementMiddleApplyStaff ApplicationResponsibility · To co-ordinate the pricing management on data business such as IEPL, IPT, MPLS VPN, SD-WAN, Cloud products etc. and design the management pol ...
-
FIS Hong Kong, 香港 Experienced (relevant combo of work and education)Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor's Degree Travel Percentage : · 1 - 5% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of ...
-
Jobs for Humanity Hong Kong, 香港 全职Job Description · Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor's Degree Travel Percentage : · 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work o ...
Application Support Manager - Hong Kong, 香港 - IO TECH SOLUTIONS LIMITED
描述
Job Description:
The candidate is responsible to support of a trading system used by traders:
1. System Support: Provide technical support and troubleshooting assistance to users of the trading system, including traders, operations teams, and other stakeholders. Respond to user inquiries, resolve issues, and ensure system availability.
2. Incident Management: Manage and prioritize incidents, track issues, and provide timely resolution or escalation. Investigate and diagnose system problems, perform root cause analysis, and implement corrective actions.
3. System Monitoring: Monitor the performance and availability of the trading system, proactively identify potential issues or anomalies, and take appropriate actions to ensure system stability.
4. Configuration and Maintenance: Assist in the configuration, maintenance, and upgrades of the trading system software and related components. Coordinate with vendors, IT teams, and business users to implement changes and enhancements.
Requirements:
1. Education: A bachelor's degree in computer science, information technology, finance, or a related field is typically required. Additional certifications or training in financial markets or trading systems can be beneficial.
2. Technical Skills: Strong technical skills and knowledge of trading system architectures, components, and functionalities. Familiarity with financial market concepts, trading workflows, and related technologies (e.g., FIX protocol) is advantageous.
3. Troubleshooting and Analytical Skills: Ability to diagnose and troubleshoot complex system issues, perform root cause analysis, and implement effective solutions. Strong analytical and problem-solving skills to identify patterns, trends, and potential risks.
4. Customer Service: Strong customer service orientation and ability to work well under pressure in a dynamic trading environment. Responsive and proactive in addressing user needs and resolving issues.
