- Reporting to the Senior Manager, Business Development, the candidate is to act as technical consultant to provide pre-sales and post-sales support to the team on SMS solutions (A2P, P2P, SMS Platform service) and Mobile Internet Platform (e.g. White-Label mobile APPs/SDKs/API solutions) along market segments including carriers (fixed or international), MNOs, MVNOs, WiFi, OTTs, Developers/Integrators, Mobile OEMs and enterprise customers.
- Supporting BD Managers to attend meetings with customers, present product technical solution, gather customer requirements, execute sales orders after closing and account support activities.
- Formulate and design technical solution, co-ordinate with R&D, Engineering and product teams to define the scope of work document for endorsement by the stakeholders.
- Manage assigned special projects by working closely with various teams of the company (i.e. R&D team, product team, engineering/operation support team, legal, billing team etc.) to ensure successful delivery of services/solutions to the acquired customer according to the committed timeline, budget and contract terms.
- University graduate in Computer Science, engineering or other disciplines who have accumulated experience in the related fields as equivalent.
- 3-5 years technical experience in IT or Telecom services related. Experience in direct dealing (technical proposal, quotation, contractual level, project management) with customers in multiple countries is preferred.
- Understanding of some of the below subjects: A2P/P2P SMS, SMPP, C7, HTTPS APIs, Mobile APPs, Software Development Kits, Mobile Value Added services, 3G/4G/WiFi technology, voice over IP solutions, Unified Communications, Cloud Computing services, Big Data, CRM, e-Commerce, OTTs and is savvy about picking up new technologies and solutions.
- Fluent in English, Chinese (writing), speaking Putonghua and Cantonese.
- Enterprise oriented, outgoing, keen to exceed customer's satisfaction and get things done no matter whatever it takes.
- Good communication and presentation skills.
- Hard working, willing to take challenge, persistent, energetic and passionate.
- About 50% travelling is required.
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Sales Support Manager - Hong Kong, 香港 - M800
描述
Responsibilities:
To be successful it is expected that the candidate will meet the following requirements:
We offer attractive remuneration, 5-day work week, performance bonus, medical insurance, and free lunch to the right candidate.
