- Work in Large scale environment with 5 days' work.
- Provide day to day monitoring, support, and administration to in-house users.
- Provide technical support service to all departments.
- Assist users for software or hardware troubleshooting and problems solving.
- Incident management.
- Report operation risk to Team Lead.
- Maintain and update knowledge base including but not limited to technical documents and procedures.
- Identify and resolve technical issues, provide root cause analysis of each incident.
- Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
- Ensure all the desktop computer systems are working properly.
- Online response user questions and assign the Tickets
- Proven work experience as Desktop Support, Technical Support, or similar experience
- 3 years hands-on experience with Windows/Mac environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
- Knowledge of popular operating systems, software applications, and remote connection systems.
- Ability to solve complex hardware and software issues.
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- 1 Years' relevant support experience in Financial industry is a plus.
- Good command of written and spoken Mandarin and English is a plus
-
Helpdesk Support
2天前
XGATE Hong Kong, 香港KEY RESPONSIBILITIES:Monitoring/operating in-house platform · Handling client support PC support · REQUIREMENTS:English proficiency · Related PC related skills · ...
-
Randstad Hong Kong Hong Kong, 香港 全职about the company. · Randstad is actively working with various Financial Services Companies in Hong Kong. Currently, they are looking for several IT Support (Help-desk) talents to prove day-to-day IT Support in Asia region. · about the job. · Manage endpoint devices and IT infras ...
-
Morgan McKinley Hong Kong, 香港 全职Oversee the development and ongoing management of MS O365 and Messaging Infrastructure, Azure Virtual Desktop, and Corporate Activity Directory Services. · Responsibilities: Assist in designing and architecting the Microsoft O365, Corporate Directory Services, Azure Virtual Desk ...
-
PERSOLKELLY Hong Kong Limited Hong Kong, 香港 全职Company Profile · Our client is a reputable, strong branded bank that provides various wide arrays of corporate banking products to enterprise worldwide. · Exciting New Role for You · You will be belonged to Transaction Banking team, Cash Product Management section. You will resp ...
-
AIA International Limited. Hong Kong, 香港 全职At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...
-
Mizuho Bank, Ltd Hong Kong, 香港 全职Company Overview · Mizuho has a long-term commitment to the Hong Kong market. With strong ties to Mizuho's global network and a workforce of over 600 staff in Hong Kong, we are able to help corporations in Hong Kong to expand their business worldwide. Our clients primarily compri ...
-
Helpdesk Agent
2天前
Nityo Infotech Hong Kong, 香港· •At least 1years of helpdesk experience in supporting web-based application systems during past 10 years · •At least 1member having not less than 1 year working experience supporting school technical environment Experience Required · 1 - 2 Years · Industry Type · IT · Empl ...
-
The Career Works Limited Hong Kong, 香港 全职As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. · Respo ...
-
System Support
3天前
XGATE Hong Kong, 香港KEY RESPONSIBILITIES:Provide helpdesk first tier support to clients (in English and Chinese) · Monitoring of critical systems and ensuring high availability · Troubleshooting issues · Testing and quality assurance · REQUIREMENTS:Linux knowledge would be an asset · Independent, pr ...
-
Galaxy Hong Kong, 香港Who We Are: · At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely ...
-
Desktop Support
3小时前
Snaphunt Hong Kong, 香港 全职The Offer · Work alongside & learn from best in class talent · Opportunity to make a positive impact · Great work environment · The Job · Your responsibilities will include: · Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, E ...
-
HK45 DXC Technology Enterprise Services (Hong Kong) Limited Hong Kong, 香港 全职Job Description: · •Maintain top-tier customer service for timely issue resolution. · •Monitor ticket queue, ensuring accurate logging and prioritization. · •Identify and escalate priority issues promptly. · •Supervise team to meet SLRs. · •Resolve daily operational issues and e ...
-
Onsite OA Lead
5天前
HK45 DXC Technology Enterprise Services (Hong Kong) Limited Hong Kong, 香港 全职Job Description: · •Monitor incident and service request queues, ensuring accurate logging, prioritization, and initial diagnosis · •Act as first point of contact for new scope requirements and escalations · •Compile monthly progress reports on support status and KPIs · •Priorit ...
-
Desktop Support
2天前
Total IT Global Hong Kong, 香港 全职Total IT Global is a leading, integrated IT solutions provider, offering holistic, vendor agnostic, hardware, and managed service solutions for workspaces, data centres and cloud infrastructures, in over 128 countries. Total IT Global helps high growth enterprises navigate their ...
-
IT Coordinator
5天前
foodpanda Hong Kong, 香港 兼职Job Description · Communicate and provide onsite or remote (chat/f2f/emails) support to stakeholders · Investigating, diagnosing and solving computer software and hardware issue. · Assist in planning and installation of Windows-based systems ( JIRA,, Zoom software,Microsoft Azu ...
-
The Career Works Limited Hong Kong, 香港 全职Our client is a large Investment Bank is looking to hire Senior IT Helpdesk. · Responsibilities · Work in Large scale environment with 5 days' work. · Provide day to day monitoring, support, and administration to in-house users. · Provide technical support service to all departm ...
-
Knight Frank Hong Kong, 香港Job Summary · The position is responsible for performing daily level 1 IT support tasks, assisting end users with their technical problems and maintaining the health of the IT infrastructure. · Responsibilities · Provide expert helpdesk support, troubleshoot and resolve technic ...
-
Infini Capital Management Limited Hong Kong, 香港We are currently looking for a junior engineer to work on various internal systems and IT support buy-side hedge funds. Your work will include implementing and maintaining various IT services, automation, and providing IT support to our desks. The role is ideal for a candidate wi ...
-
Shangri-La Hong Kong, 香港 PermanentShangri-La Group · Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage. · Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly ...
-
Server Engineer
3小时前
The Career Works Limited Hong Kong, 香港 全职Our client a leading technology services company is looking hire Server Engineer. · As a member of team, the Technology Analyst works closely with service delivery team to provide level II and level III support to the support operations and at times also required to work on clien ...
IT Helpdesk Support - Hong Kong, 香港 - The Career Works Limited
描述
Our client is a large Investment Bank is looking to hire IT Helpdesk.
Responsibilities
Requirements
 Limited&v=024){kind=logo}
