- Manage endpoint devices and IT infrastructure in Asia.
- Monitor and route tickets.
- Provide IT support for software, hardware, and other issues, like tier-1 troubleshooting.
- Maintain and support servers and network equipment.
- Manage licenses and inventory.
- Handle incidents, problems, and changes.
- Collaborate with teams to improve system health and stability.
- Coordinate with vendors for operational excellence.
- Analyze root causes and enhance IT policies.
- Create documentation for troubleshooting and escalation.
- Support new systems and & experiences required.
- Bachelor's degree (degree earned in a technical field would be advantageous)
- Experience with Windows/Mac software and connectivity support.
- Excellent verbal and written communication skills
- Experience with financial products and services is a plus
- Fluency in Cantonese and English (knowing Mandarin is a plus)
how to apply.
To apply online, please click on the link below. Alternatively, for a confidential discussion please contact Pauline Peng at
skills no additional skills required
qualifications no additional qualifications required
education Associate Degree/Diploma -
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描述
about the company.
Randstad is actively working with various Financial Services Companies in Hong Kong. Currently, they are looking for several IT Support (Help-desk) talents to prove day-to-day IT Support in Asia region.
about the job.
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