- Broadcom's Technical Adoption Management Services (TAM), part of Broadcom's Customer Success portfolio, aim to help organizations maximize the value of their Broadcom investments while optimizing alignment between business objectives and IT performance.
- Planning to identify Customer's business and IT outcomes along with recommendations for technical capabilities and activities needed for success.
- Building adoption/consumption/success plans together with the customers
- Technology assessment to identify gaps impeding progress toward Customer's goals and provide prioritized recommendations through:Best Practice, interoperability, and compatibility reviewsTechnical Readiness Assessment
- Solution guidance to develop a future state roadmap and guidance to scale out Customer's environment.
- Recommendations to improve efficiency, resiliency, security, and sustainability for operational optimization.
- Performance metrics analysis to identify areas where potential system degradation and bottlenecks can impact system health.
- Product optimization recommendations and rightsizing guidance for VMs, cluster size, efficiencies, storage performance and host configurations.
- Periodic peer comparisons of operations and processes to known best practices of similar organizations to Customer's using guidance from our VMware product teams and years of experience.
- Monthly touch points to ensure progression toward Customer's goals.
- Executive business reviews to report on progress and upcoming milestones for continuous stakeholder alignment
- Master Degree is a plus.
- 5+ years' experience in Software or SaaS Implementation or on-boarding support
- Good logical thinking and problem-solving skills.
- Responsible, proactive and have good communication skills.
- Ability to think and work independently, with enthusiasm and execution.
- Good teamwork spirit, being supportive and proactive as a team player
- VCP - VMware Certified Professional 6 or greater certification is required
- Knowledge of vSphere is a must
- Knowledge of VCF skill is preferred
- Any certificate of the list is a plus. CKA,ITIL, AWS, Azure, GCP
- English speaking and writing skill are a must
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The Career Works Limited Hong Kong, 香港 全职As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. · Respo ...
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Support Engineer
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support engineer
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Support Engineer
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Excis Compliance ltd Hong Kong, 香港Job Description · Background · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to fa ...
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Swiss Re Hong Kong, 香港About the Role · : Job Description · Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. · Acts as an ambassador for GTS Branch IT by achiev ...
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Nityo Infotech Hong Kong, 香港Minimum 3 years system support experience with hands on Linux and Server administration · • Familiar with Linux systems, such as CentOS, Redhat · • Experience in Nginx Web Service & Load Balancing configuration · • Knowledge on Scripting languages ( Shell script, Python, etc.) · ...
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Cognizant Technology Solutions Hong Kong, 香港 OTHERJob Summary: · Provide basic technical support to corporate employees. · Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. · Proven ability to work successfully with limited supervision. · Research, resolve, and respond to inquiries receiv ...
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Excis Ltd Hong Kong, 香港 全职Background · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside su ...
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Swiss Re Hong Kong, 香港About the Role: · Job Description · Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. · Acts as an ambassador for GTS Branch IT by achieving ...
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Cognizant Hong Kong, 香港Job Summary: · Provide basic technical support to corporate employees. · Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. · Proven ability to work successfully with limited supervision. · Research, resolve, and respond to inquiries receiv ...
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Hong Kong Disneyland Resort Hong Kong, 香港 Permanent 全职Résumé du poste: · Conduct Quality Audit on Engineering and Maintenance activities, perform root cause analysis, and propose corrective and improvement actions, compute audit report and report out findings. · Coordinate Amusement Ride Examination in accordance to COP on Amuseme ...
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Bonhill Partners Hong Kong, 香港 全职Bonhill Partners are working with one of the worlds leading hedge funds to expand their trade support capability primarily on the Equities desk. · If you meet the following criteria, we look forward to speaking with you: · Good Python programming experience · Good FIX knowledge ...
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Sirius Partners Hong Kong, 香港Job Description · Provide technical support to end-users and clients via phone, email or in person · Diagnose and troubleshoot software and hardware issues · Update equipment inventory management system and rack information. · Train end-users on how to use software applications ...
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IO TECH SOLUTIONS LIMITED Hong Kong, 香港 全职Join my client, a global telecommunications provider, as part of the Network Support team. You'll utilize your expertise to provide exceptional technical assistance, ensuring seamless operations and empowering our clients around the clock. · As a Network Support Engineer, you'll ...
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Sirius Partners Hong Kong, 香港Provide technical support to end-users and clients via phone, email or in person · Diagnose and troubleshoot software and hardware issues · Update equipment inventory management system and rack information. · Train end-users on how to use software applications · Maintain and upd ...
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Lidl in Deutschland Hong Kong, 香港 全职Summary · Lidl and Kaufland Asia are hiring Production Support Engineer to join our Production Support - Small Domestic Appliances (SDA) team. The successful candidate will be responsible for below tasks, · Supports the management of the critical path by defending the pre produc ...
Technical Support Engineer - Hong Kong, 香港 - Broadcom Inc.
描述
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Job Description:
Activities performed by a TAM include but are not limited to:
Qualifications/Requirements
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
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