- Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
- Physically set up computers and software system installation
- Perform basic hardware moves and changes
- Record and manage all incidents and requests in ticket-tracking system
- Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
- Develop and update new and existing process
- Proactively inform management of trends, significant problems and expected delays
- Provide other IT-related support as required by the business
- Documentation of products support and processes
- Update and manage inventory on new incoming hardware orders
- Communicate with vendors for incoming hardware orders and repairs
- 1 to 5 years of IT support experience
- Solid understanding of PC hardware/peripherals
- Exposure of mobile OS such as Apple iOS and Google Android
- Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
- Basic understanding of network and server-side infrastructure
- Experience in delivering superior customer service experience
- Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
- Physically set up computers and software system installation
- Perform basic hardware moves and changes
- Record and manage all incidents and requests in ticket-tracking system
- Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
- Develop and update new and existing process
- Proactively inform management of trends, significant problems and expected delays
- Provide other IT-related support as required by the business
- Documentation of products support and processes
- Update and manage inventory on new incoming hardware orders
- Communicate with vendors for incoming hardware orders and repairs
- 1 to 5 years of IT support experience
- Solid understanding of PC hardware/peripherals
- Exposure of mobile OS such as Apple iOS and Google Android
- Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
- Basic understanding of network and server-side infrastructure
- Experience in delivering superior customer service experience
- Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
- Physically set up computers and software system installation
- Perform basic hardware moves and changes
- Record and manage all incidents and requests in ticket-tracking system
- Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
- Develop and update new and existing process
- Proactively inform management of trends, significant problems and expected delays
- Provide other IT-related support as required by the business
- Documentation of products support and processes
- Update and manage inventory on new incoming hardware orders
- Communicate with vendors for incoming hardware orders and repairs
- 1 to 5 years of IT support experience
- Solid understanding of PC hardware/peripherals
- Exposure of mobile OS such as Apple iOS and Google Android
- Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
- Basic understanding of network and server-side infrastructure
- Experience in delivering superior customer service experience
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The Career Works Limited Hong Kong, 香港 全职As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. · Respo ...
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Support Engineer
1周前
Hong Kong Disneyland Resort Hong Kong, 香港 RegularJob Summary: · Job responsibilities: · Supervise a team of Technicians, term labors and contractors to provide round the clock service to maintain attraction equipment up to the safety, reliability and show quality targets. The maintenance activities include downtime emergency r ...
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Support Engineer
6天前
Hong Kong Disneyland Resort Hong Kong, 香港 Permanent 全职Résumé du poste: · Job responsibilities: · Supervise a team of Technicians, term labors and contractors to provide round the clock service to maintain attraction equipment up to the safety, reliability and show quality targets. The maintenance activities include downtime emergen ...
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Trip Hong Kong, 香港 全职Job Description · CUSTOMER SERVICE ADVISOR, PHCC · About Us · Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of , Ctrip, Skyscanner, and Qunar. Across its platforms, Group enables local partners and travelers around the world to make inform ...
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Excis Compliance ltd Hong Kong, 香港Job Description · Background · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to fa ...
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Swiss Re Hong Kong, 香港About the Role · : Job Description · Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. · Acts as an ambassador for GTS Branch IT by achiev ...
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Cognizant Technology Solutions Hong Kong, 香港 OTHERJob Summary: · Provide basic technical support to corporate employees. · Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. · Proven ability to work successfully with limited supervision. · Research, resolve, and respond to inquiries receiv ...
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Excis Ltd Hong Kong, 香港 全职Background · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside su ...
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Swiss Re Hong Kong, 香港About the Role: · Job Description · Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. · Acts as an ambassador for GTS Branch IT by achieving ...
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Cognizant Hong Kong, 香港Job Summary: · Provide basic technical support to corporate employees. · Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. · Proven ability to work successfully with limited supervision. · Research, resolve, and respond to inquiries receiv ...
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Nityo Infotech Hong Kong, 香港Minimum 3 years system support experience with hands on Linux and Server administration · • Familiar with Linux systems, such as CentOS, Redhat · • Experience in Nginx Web Service & Load Balancing configuration · • Knowledge on Scripting languages ( Shell script, Python, etc.) · ...
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Support Engineer
2天前
NodeFlair Hong Kong, 香港 全职1. Benefits: · 5-Day Work Week · Flexible Working Hours · Discretionary Bonus · Medical & Dental Insurance · Birthday Leave · Marriage Leave · Examination Leave · Education Subsidy · Overtime Transportation and Meal Allowance · 2. Job Responsibilities: · Responsible for daily te ...
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Hong Kong Disneyland Resort Hong Kong, 香港 Permanent 全职Résumé du poste: · Conduct Quality Audit on Engineering and Maintenance activities, perform root cause analysis, and propose corrective and improvement actions, compute audit report and report out findings. · Coordinate Amusement Ride Examination in accordance to COP on Amuseme ...
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Bonhill Partners Hong Kong, 香港 全职Bonhill Partners are working with one of the worlds leading hedge funds to expand their trade support capability primarily on the Equities desk. · If you meet the following criteria, we look forward to speaking with you: · Good Python programming experience · Good FIX knowledge ...
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Sirius Partners Hong Kong, 香港Job Description · Provide technical support to end-users and clients via phone, email or in person · Diagnose and troubleshoot software and hardware issues · Update equipment inventory management system and rack information. · Train end-users on how to use software applications ...
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Iron Mountain Hong Kong, 香港 全职At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevat ...
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IO TECH SOLUTIONS LIMITED Hong Kong, 香港 全职Join my client, a global telecommunications provider, as part of the Network Support team. You'll utilize your expertise to provide exceptional technical assistance, ensuring seamless operations and empowering our clients around the clock. · As a Network Support Engineer, you'll ...
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Sirius Partners Hong Kong, 香港Provide technical support to end-users and clients via phone, email or in person · Diagnose and troubleshoot software and hardware issues · Update equipment inventory management system and rack information. · Train end-users on how to use software applications · Maintain and upd ...
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TAIT Hong Kong, 香港The Support Integrator provides technical service and support on entertainment automation systems with the highest degree of courtesy possible. The role seeks to provide fast and useful technical assistance on complex, large entertainment automation systems. Additionally, the Sup ...
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Lidl in Deutschland Hong Kong, 香港 全职Summary · Lidl and Kaufland Asia are hiring Production Support Engineer to join our Production Support - Small Domestic Appliances (SDA) team. The successful candidate will be responsible for below tasks, · Supports the management of the critical path by defending the pre produc ...
support engineer - Hong Kong, 香港 - Atos
描述
Deskside Support Engineer
Atos Information Technology HK Limited
Job Description
PRINCIPAL DUTIES AND RESPONSIBILITES
EXPERIENCE
Deskside Support Engineer
Job Description
PRINCIPAL DUTIES AND RESPONSIBILITES
EXPERIENCE
#LI-Hongkong
Deskside Support Engineer
Atos Information Technology HK Limited
Job Description
PRINCIPAL DUTIES AND RESPONSIBILITES
EXPERIENCE
