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The Career Works Limited Hong Kong, 香港 全职As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. · Respo ...
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support engineer
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Cognizant Technology Solutions Hong Kong, 香港 OTHERJob Summary: · Provide basic technical support to corporate employees. · Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. · Proven ability to work successfully with limited supervision. · Research, resolve, and respond to inquiries receiv ...
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Excis Ltd Hong Kong, 香港 全职Background · As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside su ...
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Swiss Re Hong Kong, 香港About the Role: · Job Description · Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level. · Acts as an ambassador for GTS Branch IT by achieving ...
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Cognizant Hong Kong, 香港Job Summary: · Provide basic technical support to corporate employees. · Proven skills in Laptop repair, troubleshooting, deployment, and network troubleshooting. · Proven ability to work successfully with limited supervision. · Research, resolve, and respond to inquiries receiv ...
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Hong Kong Disneyland Resort Hong Kong, 香港 Permanent 全职Résumé du poste: · Conduct Quality Audit on Engineering and Maintenance activities, perform root cause analysis, and propose corrective and improvement actions, compute audit report and report out findings. · Coordinate Amusement Ride Examination in accordance to COP on Amuseme ...
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Bonhill Partners Hong Kong, 香港 全职Bonhill Partners are working with one of the worlds leading hedge funds to expand their trade support capability primarily on the Equities desk. · If you meet the following criteria, we look forward to speaking with you: · Good Python programming experience · Good FIX knowledge ...
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IO TECH SOLUTIONS LIMITED Hong Kong, 香港 全职Join my client, a global telecommunications provider, as part of the Network Support team. You'll utilize your expertise to provide exceptional technical assistance, ensuring seamless operations and empowering our clients around the clock. · As a Network Support Engineer, you'll ...
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Iron Mountain Hong Kong, 香港 全职At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevat ...
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IO TECH SOLUTIONS LIMITED Hong Kong, 香港 全职Our client, a top-tier trading firm is seeking a talented 5+ years Production Support Engineer with expertise in Linux to join the team. The ideal candidate will be responsible for ensuring the smooth operation of our production systems and resolving any technical issues that may ...
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TAIT Hong Kong, 香港The Support Integrator provides technical service and support on entertainment automation systems with the highest degree of courtesy possible. The role seeks to provide fast and useful technical assistance on complex, large entertainment automation systems. Additionally, the Sup ...
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Lidl in Deutschland Hong Kong, 香港 全职Summary · Lidl and Kaufland Asia are hiring Production Support Engineer to join our Production Support - Small Domestic Appliances (SDA) team. The successful candidate will be responsible for below tasks, · Supports the management of the critical path by defending the pre produc ...
Dedicated Engineer Support - Hong Kong, 香港 - Sirius Partners
描述
Provide technical support to end-users and clients via phone, email or in personDiagnose and troubleshoot software and hardware issues
Update equipment inventory management system and rack information.
Train end-users on how to use software applications
Maintain and update system documentation
Escalate unresolved issues to the appropriate support team
Follow procedures, instructions and checklists to complete tasks with good quality
Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
Other duties as assigned by supervisors
Requirements
5 years' experience on End User SupportExperience in technical support or related field
Excellent problem-solving and communication skills
Good Knowledge of operating systems, Microsoft Teams Phone, software applications, and hardware components
Experience in meeting and conference room technology, say Microsoft Teams Room.
Familiarity with remote desktop software and help desk software
Bachelor's degree in Computer Science or related field is preferred
End User Service Support Engineers play a critical role in providing technical support to end-users and clients
The role requires excellent problem-solving and communication skills
Understanding of IT network concepts
Good communication and interpersonal skills
Willing to perform Off Office hours duties (including Weekends and Holidays)
Able to work independently.
Benefits
MPF5 days work
Medical Insurance
Annual leave
