- Oversees the Front Office Support function in Hong Kong and China with 5 direct reports.
- Supporting the markets business in Hong Kong and China region, and provide additional support to the global team and key stakeholders.
- Reviewing current local & global markets processes, propose improvements, and ensure compliance with regulatory changes.
- Ensuring controls and procedures are adhered to, and to keep abreast of regulatory changes and operational risks.
- Ownership of issues and to be pro-active in identifying issues and solutions. Ensuring and that all services delivered comply with ANZ Group governance requirements, policies, processes, and standards and with legal and regulatory requirements.
- Extensive experience and knowledge of the Financial Markets and the environment that ANZ Markets operates in with demonstrated understanding of cross products, sales and trading.
- Extensive experience and knowledge of front to back processes, governance, compliance, regulation and how to operationalise regulatory requirements for a sound control environment.
- Highly developed and proven capability for risk focused, but commercial and analytical judgement including in the absence of clear direction or lack of consensus.
- Sets goals and delivers results with proven experience in leading self and others when delivering large scale change, with strong customer focus and ability to negotiate and influence stakeholders at all seniority levels.
- Demonstrated ability to lead culture, maturity of approach, strength of resilience and ability to lead through ambiguity.
- Sets and communicates a clear and compelling vision with demonstrated ANZ leadership competencies including ability to manage and delivering change, deliver results, exercise sound judgement, broaden perspective, build relationships (internal & external), develop self and others to lead and empower.
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Senior Manager, Front Office and Client Support - Hong Kong, 香港 - ANZ
描述
About the RoleAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
Reports to the Head of Front Office Support, the Senior Manager Front Office Support is responsible for ensuring timely, efficient, and effective trade capture and life cycling environment for the delivery of front office, customer and enablement services for the Markets business.
Your role will develop and embed a collaborative team culture and will build a high performing team that sits in close proximity to the Front Office which will manage a team that is part of a follow the sun support model with direct support for Markets cross asset classes - FX, Rates, Credit, Commodities. Balance Sheet, and eFICC.
You will lead the Front Office Support function overlooking the Hong Kong and China region - providing consistent and seamless service to the region and developing strong customer and front office relationships, working closely with senior stakeholders including Front Office Desk Heads, Country Heads, and other Enablement team heads to provide end-to-end support for the business to enable them to grow and meet their business objectives.
This role is accountable for:
Role Type: Permanent, Full Time
'What will you bring?'
To grow and be successful in this role, you will ideally bring the following:
'So why join us?'
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can "make work, work for them". We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit You can apply for this role by visiting ANZ Careers and searching for reference number 65916
Job Posting End date: 22 May, 2024
Australia and New Zealand Banking Group Limited (a company incorporated in Australia)
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