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Officer, Customer Value Management - Hong Kong, 香港 - Dah Sing Bank
描述
In this role, you are required to assist the team to understand customer needs & behavior with data analytics, for providing quality banking services to our customers. Day-to-day business monitoring and deep-dive analysis are also our important roles to help business growth.
Job Responsibilities
• Compile MIS reports for various business monitoring
• Perform analysis to solve business questions and identify business opportunities
• Work closely with Business Teams on marketing campaign execution
• Evaluate the performance of marketing promotions and provide recommendations on future programs
• Develop, maintain & apply statistical models and data-mining techniques for cross-selling and customer retention
Job Requirements
• Degree or above with major in Statistics, Business Analytics, Information System or related discipline
• Self-motivated, energetic and passionate in developing a long-term career in financial services industry
• Attention to details and good problem solving skills
• Good communication skills and good team player
• Proficient in written and spoken English and Chinese
• Knowledge in SAS/SQL programming
Suitable candidate with more experience may considered as Senior Officer.