- Support Regional CAO to formulate agency strategies by providing markets' performance information and trend with insights.
- Collaborate with function heads of Regional Agency to define key performance indicators for strategic initiatives tracking.
- Collaborate with function heads of Regional Agency and markets' CAO to prepare 5-year plan, annual plan for Regional Agency.
- Lead and drive subject matter experts including recruitment, training, business development with data analysis team in markets for input and suggestions to improve agency operation process.
- Lead and drive the agency digital enablement & adoption together with the in-depth analysis of existing workflows, identifying areas needing improvement, and implementing changes in markets to achieve agency business growth in manpower and sales.
- Act as APAC Center of Excellence to support markets in identifying & capitalizing business opportunities covering protection gap, different product lines and different channel capabilities to achieve agency distribution growth, productivity, and profitability objectives.
- Build and manage a common agency dashboard across countries for performance tracking and perform analytics for Regional CAO's review and develop prompt actions.
- Design and manage agency scorecard to drive market agency KPIs.
- Hands-on expertise in strategic planning, digital enablement and adoption, project management and analytical role involving multiple internal/ external stakeholders, and able to set and deliver short-term and long-term planning.
- Deal with complex and multi-dimensional issues, be dynamic and innovative in resolving problems including business and people issues through variety of approaches such as being direct, forceful, diplomatic, influential and/or collaborative.
- Proactively address current and potential challenges, as well as opportunities, anticipate obstacles, develop contingency plans, make well-reasoned decisions and generate options to solve problems.
- Apply technical knowledge and expert consulting skills on agency operation review to develop the robust digitally assisted agency platform.
- Apply project management skills with multi-tasking competency, work closely with multiple stakeholders companywide.
- Ability to create and maintain good working relationship with all levels of staff.
- Strong leadership, interpersonal and influencing skills.
- Strategic planning and proven execution in short and long-term plans.
- Bachelor's degree minimum, relevant professional industry qualification preferred 10+ years job experience in life insurance in Asia markets, with at least 5 years focusing on agency management and with frontline sales experiences would be advantageous.
- Good team player with creative mindset.
- High degree of independence of decision making and project execution.
- Strong business sense and willing to accept challenges.
- Good command in English, Mandarin and Cantonese both in speaking and writing would be advantageous.
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Chubb Life: Head of Agency Value Management - Hong Kong, 香港 - CHUBB
描述
Duties & Responsibilities
Knowledge & Skills
Qualifications
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