- Specific responsibilities include:
- Lead and drive overall clientelling strategy across the entire Retail network and support in-store activations with the intent to drive prospect conversion, client upgrading, cross selling, repeat purchase and retention
- Plan, development and implement clientelling programmes in conjunction with the Client Development Manager and Store Managers
- Amplify retail marketing and drive footfall through mall partnerships
- Provide support and guidance for retail teams in all clienteling activities with a strong focus on top client segments and sales contribution
- Analyse and interpret market and client performance reports
- Lead, motivate, train and coach retail teams for optimising clientelling performance and achieving client KPIs and sales goals
- Budget management
- At least 10 years of relevant clientelling experience
- Previous store experience preferred with deep understanding of retail operations and CRM
- Strong leadership, interpersonal and stakeholder engagement skills
- Dynamic with knowledge of the local luxury market trends
- Commercial awareness and strong business acumen with solid analytical and numerical skills
- Strong verbal and written communication skills and excellent organisational skills
- Proficient in MS Office (Powerpoint and Excel)
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Vice President
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Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We ...
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Bottega Veneta Hong Kong Hong Kong, 香港 全职Description · We are currently seeking a Client Engagement Manager who will report to the General Manager – Hong Kong, Macau & Taiwan as part of our dynamic team in Hong Kong. · Your opportunity · Create and develop full spectrum of client engagement activities to ensure smoot ...
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GUCCI In-Store Clienteling Manager - Hong Kong, 香港 - Gucci Hong Kong
描述
Description
KEY RESPONSIBILITIES
PROFESSIONAL EXPERIENCE & QUALIFICATIONS
Job Type
RegularStart Date
Schedule
Full timeOrganization
Gucci Hong Kong
