Manager / Assistant Manager - Complaints Team - Hong Kong, 香港 - Securities and Futures Commission

Senior Officer, Client Service Delivery

6天前

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans ...

Complaint Manager

3天前

Job Description · My client is a top leading life insurer with strong presence in Hong Kong. They are now looking for complaint handler or customer service talents to join their complaint team to handle and resolve cases professionally. · Job Duties:Handle and resolve complaint ...

Specialist, Business Development

1周前

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans ...

Manager, Quality and Operation Control

6天前

Job Purpose: · To ensure all Business Banking and Direct Channels Department operation processes are fully complied with the regulations and standard set by the Bank and regulator. · Acts as an account manager and provides support to operation risk and compliance reporting and mo ...

Assistant Customer Services Manager

3天前

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...

Senior Officer, Quality

1周前

About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...

Customer Service Advisor

5天前

FIND YOUR 'BETTER' AT AIA · We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. · We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the ...

Manager, Quality and Operation Control

3天前

About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...

Officer, Customer Engagement

1周前

Hiring Requirements · The incumbent will be responsible for performing various customer service functions through inbound / outbound /face-to-face activities. The successful candidate should be analytical-minded and dedicated in a customer-focused career with strong desire for de ...

Assistant Channel

6天前

Responsibilities · Understand customer's feedback and complaints on using digital products · Verify customer's feedback and complaints in testing environment · Identify defects and work with technical teams to provide solutions of defects on various channels such as Internet Bank ...

Officer, Customer Services

1天前

About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamwor ...

Section Head, Project

1天前

Leads and manage the Project and Quality control teams to monitor the operation risk and regulatory compliance related issues with respect to the group and regulator policy. Ensure all operation processes are fully complied with the regulations and standard set by the Bank and re ...

Customer Service Ambassador

1天前

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...

Service, Specialist

1周前

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...

Service, Consultant

5天前

FIND YOUR 'BETTER' AT AIA · We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. · We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the ...

Customer Services Manager

1周前

Our client, one of the leading virtual banks in HK, is looking for an experienced Customer Services Manager to join their team to handle customers' enquiries related to the bank's investment products. · Job duties · Manage incoming and outgoing calls to address customer inquiries ...

Senior Legal Counsel

1周前

Responsibilities: Provide legal support to our bank's retail banking business which comprises of fintech, digital banking, credit card, personal loan and mortgages and other business initiatives under the guidance of Lead Counsel, including CBDC products, tokenized products, e-Si ...

Wealth Assistant Centre-in-Charge

5天前

FIND YOUR 'BETTER' AT AIA · We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. · We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the ...

Legal Counsel

21小时前

Job Description: · Provide comprehensive legal, regulatory and transactional support to our international wealth management, asset management, insurance and trust businesses throughout the world · Provide legal support on international capital markets (ECM and DCM), cross-border ...

Assistant Manager

5天前

Key Responsibilities · Undertake investigations into any suspicious transactions or complaints reported or made by both internal and external customers in accordance with AML requirements · Report suspicious cases to respective bodies including file STR and report JFIU in timely ...