- Design new product or enhance existing product to meet business objectives.
- Coordinate with different stakeholders to refine product roadmap by introducing any new digital technologies, ensure the product is equipped with sustainable competitiveness.
- Analyze, clarify and refine product requirements with corresponding teams. Ensure any chosen solutions can be implemented with high quality and align with our business & IT strategy.
- Lead / assist project implementation by coordinating with mobile network operators and various third-party vendors globally, ensure a smooth project integration and meet its desired timeline.
- Create proper workflow and documents to support project communication and execution.
- Assist to build / enhance any service support and operation flow to optimize product ROI.
- Support customer touchpoints enhancement according to sales and marketing plan, introduce any new digital tools if needed.
- Degree holder in IT, Telecommunications, Engineering or related disciplines
- 3+ years of experience in telecommunication industry
- Basic understanding on B/OSS architecture. Good knowledge of network protocols and different API types
- Experience in online e-commerce system, and good understanding of website design and digital marketing tools and tactics, such as CMS, SEO, SEM
- Passion to make a difference, self-motivated, result-oriented with good sense of customer services needs
- Proven ability to get things done through leading cross-functional units and establishing cross-functional relationships
- Good Communication Skills, Analytical Skills and Project Management Skills
- Positive, confident, presentable and with an ability to listen and articulate
- Proficiency in English, Cantonese & Mandarin is a must
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Senior Product Specialist - Hong Kong, 香港 - China Mobile International Limited
描述
Senior Product SpecialistHeadquartersHKMVNOProduct ManagementMiddleApplyResponsibility
Requirements
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