- Handle and approve claims cases within the pre-set authority and TAT
- Conduct claims investigations.
- Manage pre-approval cases from network providers
- Respond to priority agents' enquiries
- Address system-related issues, including UR & UAT
- Oversee network provider management, handling phone and email inquiries
- Handle claims payment settlement issues, including verification across systems
- Manage scanning service provider operations, including data sorting and information organization.
- Handle ad hoc assignments from management.
- Bachelor's degree in Life Insurance including FLMI (Fellow, Life Management Institute), ALHC (Associate, Life and Health Claims), ACS (Associate, Customer Service).
- Minimum 4 years of working experience in Claims Operations (preferably within insurance/financial industry)
- Fluent in written and spoken English and Chinese, with knowledge of Putonghua as an advantage
- Proficient in Microsoft Office, including Word, Excel and PowerPoint
- A good team player, always eager to learn and committed to continuous improvement.
- Attentive to details, maintaining a high accuracy rate
- Possesses strong analytical skills, along with effective communication and interpersonal abilities
- Demonstrates the ability to work independently.
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Prudential plc Hong Kong, 香港 全职Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our peop ...
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Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
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The Bank of East Asia Hong Kong, 香港 全职Position Summary · This incumbent will be responsible for supporting the development of Bank Group's strategy and key priorities, annual 5-year planning process of the Bank Group and strategic risk management of the Bank Group. This is a key role in strategy formulation in collab ...
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Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
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Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
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Senior Officer, Group Administration - Hong Kong, 香港 - Prudential plc
描述
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
Job Requirements:
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