- Work collaboratively with the PMO team to support Project/Programme to secure the planned deliverables are on-time, to budget, to quality and scope
- Ensure accurate up-to-date plans per Work streams
- Provide support to the project governance & PDLC functions in the PMO team
- Complying with established standards and processes in delivering deliverables
- Maintain, log and track Change Requests
- Monitor and track budget and expenditure
- Identify and escalate any critical issues during the project management cycle which affects time, budget or quality to the technical leader and project manager in a timely fashion
- Graduate qualifications in information system / computer science / engineering
- At least 12 years of experience in project management, user requirement gathering, software development, system integration, and system support
- Significant exposure to Atlassian products, especially JIRA plugin development and their best practices. Experience in Tableau will be an advantage
- Extensive hands-on experience in all aspects of Atlassian JIRA/Confluence
- Professional programme management certification Project Management Professional or Prince2) is mandatory. (Expired certificate will not be accepted)
- Knowledge and experience of Agile and waterfall project management methodologies
- Proficiency on PDLC process is essential
- Strong ability in problem troubleshooting and diagnosis
- Proficiency in writing, presentation and communication skills
- Proficiency in both spoken and written English highly desirable
- Able to work independently with off-shore team members
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Senior Manager, IT Programme Management Office - Hong Kong, 香港 - The Hong Kong Jockey Club
描述
The Department
The IT Operations and Systems Department provides the Club's internal and external customers with expected IT System and Services that enable business operations. The Department's goal is to provide the Club's IT customers with best in class IT service offerings and experience.
IT Operations and Systems serves as the primary user engagement channel for IT for help and service offerings fulfillment. Engagement is offered 24x7 via phone, email and direct on-site support.
IT Operations and Systems is the Service owner responsible for; IT Data Computing facilities; production Infrastructure platforms; Incident, Change, Problem, Resilience, Capacity, Configuration, Procurement functions; Service Assurance and Quality management; and Level 1 /2 system support functions.
