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Hong Kong

    Senior Assistant, Customer Information Maintenance - Hong Kong, 香港 - Dah Sing Bank

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    描述

    Responsible areas include direct support to Bank Confirmation Sections and cross section support to all sections of the Department such as Account Investigation and Document Retrieval.

    Main Responsibilities:

  • Perform account information enquiry and prepare reports for Bank Confirmation Service
  • Prepare voucher, advice and G/L for banking transaction, fee collection and account settlement
  • Ensure all responsible cases can be completed within deadline
  • Occasionally rotate to Account Investigation team to support the enquiry from government bodies include but not limit to Hong Kong Police Force, ICAC and Inland Revenue Department
  • Perform administrative duties, review and update departmental operations manual/terminal guideline as assigned by supervisor
  • Involves in projects and participation in UAT where required
  • Incumbent Requirements:

  • Secondary education or above
  • Minimum 1 year experience in banking operations
  • Knowledge in bank operations and customer requirements are preferred
  • PC literacy is an advantage
  • (Candidate with less experience will be considered as Assistant)



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