- Provide technical support for trading systems, including issue resolution, troubleshooting, and incident management.
- Collaborate with traders, developers, and other stakeholders to identify and address system-related problems and enhancements.
- Monitor system performance, identify bottlenecks, and propose solutions to optimize system efficiency.
- Conduct system upgrades, installations, and configurations as required.
- Perform regular system maintenance tasks, such as monitoring data feeds and performing system health checks.
- Document system-related processes, issues, and resolutions for reference and knowledge sharing.
- Stay up-to-date with industry trends and best practices in trading systems and derivatives technology.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5 years and up experience in supporting trading systems, preferably with exposure to derivatives systems.
- Strong knowledge of financial markets, trading concepts, and instruments, including derivatives.
- Proficient in troubleshooting and resolving system issues in a timely manner.
- Familiarity with scripting languages (e.g., Python, Shell scripting) for automation purposes.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Ability to work in a fast-paced and dynamic environment, managing multiple priorities effectively.
- Fluent in English speaking.
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Trading System Support - Hong Kong, 香港 - PERSOLKELLY Hong Kong Limited
描述
Responsibilities:
Qualifications:
