- As a project manager, you'll establish the project timeline and closely track the progress of deliverables. This involves ensuring that tasks are completed within the specified timeframes.
- You'll keep stakeholders and team members informed about project progress. Effective communication is crucial to maintain alignment and address any issues promptly.
- This involves overseeing projects with extended timelines. You'll manage various aspects, including planning, execution, and monitoring, to ensure successful outcomes.
- You'll engage with multiple departments, partners, and suppliers. Gathering requirements, specifying project details, and maintaining effective relationships are key responsibilities.
- You'll handle tasks such as project kick-off, team reviews, client deliveries, testing support, incident reviews, and project handover to the support team.
- As a leader, you'll manage customer expectations, ensuring satisfaction and successful project outcomes.
- You'll be a local specialist in digital wealth technology, identifying new requirements, providing customer support, and configuring solutions.
- You'll address functional issues related to digital wealth technology, resolving basic technical or data problems.
- Relevant work experience (4-6 years) in project management or technical client service within financial services.
- Demonstrated expertise in managing long-range projects.
- Knowledge of financial markets.
- Attention to detail and quality.
- Proficiency in Agile methodologies.
- Familiarity with tools like JIRA and Confluence.
- Technical knowledge of web applications, APIs, and database queries.
- Proficiency in English and C programming.
-
Customer Service
1周前
Eames Consulting Hong Kong, 香港 全职Job Duties: · Handle customer enquiries on insurance products in a professional manner · Retain and enhance customer relationship · Communicate with customers through inbound and digital channels · Perform ad hoc duties assigned by managers · Job requirement: · 1+ year of experie ...
-
Customer Service
20小时前
FortisHill Consulting Limited Hong Kong, 香港 全职Job Description: · Responsibilities: · Engage with customers across multiple channels, including social media, email, live chat, and phone calls. · Demonstrate active listening skills and maintain a friendly, positive, and professional attitude when interacting with customers. · ...
-
Customer Service
1周前
Aon Hong Kong, 香港 全职Senior Manager, Enrolment - Health & Benefits · Aon is in the business of better decisions · At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. · As an organization, we are united through trust as one inclusive, diverse team, ...
-
Customer Service
6天前
Randstad Hong Kong Causeway Bay, 香港 全职Company and Team Background · Our reputable client is currently recruiting professional talents with managerial experience who are specialized in the insurance and/or financial customer service sector. The incumbent plays a pivotal role in the customer service center managing tea ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamwor ...
-
Morgan McKinley Hong Kong, 香港 全职Responsibilities:Meet and greet customers in a friendly and professional manner. · Answer customer inquiries promptly · Perform product checking to ensure quality and completeness. · Follow up with customers to ensure satisfaction and provide after-sales support. · Manage the sho ...
-
Gravitas Recruitment Group Hong Kong, 香港 全职Our client, one of the leading virtual banks in HK, is looking for an experienced Customer Services Manager to join their team to handle customers' enquiries related to the bank's investment products. · Job duties · Manage incoming and outgoing calls to address customer inquiries ...
-
AIA International Limited. Hong Kong, 香港 全职At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
AIA International Limited. Hong Kong, 香港 全职FIND YOUR 'BETTER' AT AIA · We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. · We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the ...
-
AIA International Limited. Hong Kong, 香港 全职At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion peopl ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamwor ...
-
Public Finance Limited Hong Kong, 香港 全职Job Responsibilities & Requirements: · Provide customer service and clerical support in branch · Willing to work on Saturday and Sunday (2 days off per week) · H.K. permanent resident or holding Dependent Visa · ...
-
Public Finance Limited Hong Kong, 香港 全职Job Responsibilities: · To perform customer service and administrative duties in branch · On-the-job training will be provided · Job Requirements: · Secondary education · Fresh graduate welcome. Candidates with relevant working experience may be considered as Senior Customer Ser ...
-
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical and ad-hoc review · Monitor and manage AML/CFT risk of the bank, and report to seniors · Analyze relevant AML/CFT cases and provide reports and alerts · Da ...
-
Randstad Hong Kong Hong Kong, 香港 全职Company and Team Background · Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling i ...
-
Dow Jones Hong Kong, 香港Job Description · : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. · Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business ...
-
Randstad Hong Kong Hong Kong, 香港 全职about the job · You will monitor calls / livechat traffic and arrange adequate workforce to meet service targets · You will motivate, coach and develop juniors to sustain high and quality service level · You will support and manage the team to meet the service standard · You wil ...
-
AIA Hong Kong, 香港 全职FIND YOUR 'BETTER' AT Blue Care · If you believe in better, we'd love to hear from you. · About the Role · Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaintsResponsi ...
-
Hubstaff Hong Kong, 香港 Hourly contractAbout Us: · We are one of the leading e-commerce solutions providers from Shopify, committed to delivering top-notch services and support to our valued clients. As part of our continued growth, we are seeking a dedicated and experienced Customer Support Representative to join ou ...
IT Project Manager, Customer Services - Hong Kong, 香港 - Ruike Consultancy Asia Limited
描述
Responsibilities:
Qualifications and Skills:
Hong Kong的IT Project Manager, Customer Services从业者
-
Mile Fung
Slasher
-
Leung Ting Duncan Lau
Property and Hospitality Management Professional