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    Senior Business Transformation Manager - Hong Kong, 香港 - HSBC

    HSBC
    HSBC Hong Kong, 香港

    发现在: Talent HK C2 - 1天前

    HSBC background
    Permanent - 全职
    描述
    A Career with Hang Seng Bank

    Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

    WPB Transformation and Management

    We are currently seeking a high caliber professional to join our department as Senior Business Transformation Manager under WPB Business Transformation and Management Team.

    Principal responsibilities

  • Assist WPB to drive the development of business and transformation strategies in achieving the Group's and Bank's business goals
  • Coordinate and drive cross-WPB transformation programmes/initiatives Strategies Review, digital, technology, automation and operational review, from strategies/initiatives formation to implementation/ and commercialization
  • Provide PMO support to monitor, manage and govern the WPB strategy & transformation programmes/initiatives
  • Provide internal consultancy capability to identify opportunities in transformation and processes streamlining to support business growth, enhance customer experience, improve work efficiency and effectiveness
  • Assist the Head of WPB Transformation & Management to build a team with strong business sense and transformation/consultancy skills
    • Requirements
  • University Graduate in Business Administration, Banking, Finance, Accounting or related discipline
  • Seasoned financial services professional with at least 8 years' experience in WPB business, preferably with strategy development, process transformation / consultancy experience
  • Proven record of effective project and program management, including project planning and decision making, identifying priorities, enforcing program governance, managing resources, management reporting and bringing a wide range of projects to successful completion
  • Agile knowledge and adoption experience an advantage
  • Experience of managing project team from different business stakeholders and support teams at different levels
  • Strong problem-solving skills with conceptual and analytical capabilities to deal with ambiguities
  • Acute sense of business direction and thorough knowledge of WPB business to make good judgment in cross-WPB transformation initiatives
  • Keep abreast of market developments and business trends to explore new business opportunities
  • Excellent leadership, communication, influencing, planning and organizing skills
  • Excellent written communication skills, ability to clearly document the current state and the recommendations
  • High proficiency in English, Chinese and Putonghua
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Candidates with less experience would be considered for Manager position

    • Visit and sign up with our to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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