- Understand retail strategy and partnering with retail team/ wholesale partners to ensure deliverance of Chloe's servicing standards across all boutiques in APAC regions.
- Assess and create personalized coaching plans for all Chloe boutiques (Internal and external) and boutique sales associates, to elevate Chloe's customer experience goes beyond client's expectations.
- Through regular observation, communication and listening to Chloe's boutique manager & sales associates, provide 360 degree feedback to ensure trainings and coaching plans are implemented effectively.
- Capitalize and take ownership on existing training tools, translate and develops training resources to answer the needs of each market including brand contents, selling techniques or customer service experience.
- Implement or facilitate regular training sessions covering APAC regions throughout the year with a priority on boutique ambassadors.
- Assess and evaluate the efficiency of sales techniques, customer service level & brand message, formulate appropriate actions plans in a regular and qualitative manner
- Coordinate with Mystery Shopping plans / Voice of Client and capitalise on this technique to assess training needs
- Optimising the training budget and ensuring a strict respect of the budget
- Work closely with HQ training team to ensure training initiatives is launched and followed up properly and some localization should be adopted when necessary.
- At least 5 years of experience as a trainer in luxury retail, hospitality industry, advantage in Womenswear Training
- Track record in uplifting sales technique for boutique staff
- A self-starter, resourceful and is able to work independently and persistent in achieving goals of business units
- Strong interpersonal and communication skills; be able to coach
- Fluent in English and Cantonese, Mandarin
- Proficient in MS Office (Word, Excel, Powerpoint & Photoshop)
-
Assistant Manager, Leader Training
发现在: Talent HK C2 - 5天前
Sun Life Hong Kong, 香港 Temps pleinVous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans ...
-
Manager, Training
发现在: Talent HK C2 - 4天前
SGS Hong Kong, 香港 全职Job Description · Develop strategic plan for training & technical consultancy business; · Identify new clients, business partners, and business channels to achieve the revenue growth goal; · Work with strategic subcontractors and business partners to provide quality & sustainabl ...
-
Training Manager
发现在: Talent HK C2 - 6天前
Christian Dior Couture Hong Kong, 香港 Permanent JobPosition · Responsible for creating and implementing training programs, setting and evaluating performance standards, supporting overall business strategy and assisting staff development to enhance long term career with Dior. Candidate with less experience will be considered as ...
-
Training Manager
发现在: beBee S2 HK - 5天前
Richemont Hong Kong, 香港The training manager assists sales team improve their sales techniques and convey an efficient and qualitative brand message, both internal staff and external representatives of the brand. · Key Responsibilities: · Formulate a Training Plan for all sales teams · The Training Man ...
-
Regional Training Manager
发现在: Talent HK C2 - 3天前
Chloé Hong Kong, 香港 PermanentKEY RESPONSIBILITIES Understand retail strategy and partnering with retail team/ wholesale partners to ensure deliverance of Chloe's servicing standards across all boutiques in APAC regions. · Assess and create personalized coaching plans for all Chloe boutiques (Internal and ex ...
-
Deputy Simulator Training Manager
发现在: Talent HK C2 - 5天前
Cathay Pacific Airways Limited Hong Kong, 香港Role Introduction · Reports To: Deputy Simulator Training Manager · To support the Simulator Training Manager and Deputy Simulator Training Manager in the effective utilization of Simulator Training resources while abiding by the Regulatory and Training Management guidelines for ...
-
Assistant Manager, Leader Training
发现在: Talent HK C2 - 5天前
Sun Life Hong Kong, 香港 全职Job Description · : Job Responsibilities · Assists the team head to design, develop and implement professional training and development roadmap to drive desired performance behavior, enhance agency productivity, uplift management, and leadership competency, and deliver a diffe ...
-
Manager, Distribution Training, Asia
发现在: Talent HK C2 - 6天前
Sun Life Hong Kong, 香港 Temps pleinDescription · du poste (titre) At Sun Life we are focused on building a world-class distribution function that propels our Purpose to help Clients achieve lifetime financial security and live healthier lives. Client driven with an innovation mindset, this role partners closely w ...
-
Manager, Distribution Training, Asia
发现在: Talent HK C2 - 5天前
Sun Life Hong Kong, 香港 全职Job Description · : Job description (heading) / Description du poste (titre) · At Sun Life we are focused on building a world-class distribution function that propels our Purpose to help Clients achieve lifetime financial security and live healthier lives. Client driven with an ...
-
Senior Manager Safety Training And Culture
发现在: beBee S2 HK - 9小时前
Maxim Recruitment Ltd Kowloon, Hong Kong, 香港 PERMANENTA major HK statutory organisation is looking for an energetic, forward thinking Senior Manager to join their team and drive safety training across the institute and the construction industry. ...
-
Talent Development Associate
发现在: Talent HK A C2 - 2天前
Kingfisher Executive Search (HK) Limited Hong Kong, 香港 全职The successful candidate will join a growing Talent Development function, currently increasing headcount globally. In this role you will be collaborating with the global team and have the following responsibilities: · Be the face of talent development in the APAC-region · Impleme ...
-
IT Service Management Administrator
发现在: Talent HK A C2 - 3天前
IGNITE RECRUITMENT HONG KONG LIMITED Hong Kong, 香港 全职Responsibilities · Work with management to oversee Information Technology Service Management (ITSM) functions & implement ITSM project · Manage daily IT Service Management operations on ServiceNow platform · Supervise IT Asset Management to ensure IT asset inventory is align to t ...
-
Assistant / Deputy Business Strategy Manager
发现在: Talent HK A C2 - 2天前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities:Assist in operations of granting system access right, data maintenance · Assist in system user testing · Draft and update policies, procedures and working manuals · Responsible for departmental administrative work, including: handling departmental business expens ...
-
Assistant Administration Manager
发现在: Talent HK A C2 - 3天前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities:Responsible for departmental administrative work, including: handling departmental business expense expenditures and inspections, and assisting in the preparation of annual financial budgets. · Handle department documentary systems and mailboxes, management of wo ...
-
Manager, Insurance Academy and Development
发现在: Talent HK A C2 - 2天前
Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We s ...
-
Training Coordinator
发现在: Talent HK A C2 - 5天前
China Construction Bank (Asia) Corporation Limited Hong Kong, 香港 全职Main Responsibilities · - Assist the training manager in elaborating, organizing and facilitating training programs; · - Responsible for the general administration of the training classes; · - Consolidate the expenses of the training classes; · - Prepare various kinds of repo ...
-
Head of Risk, Investment Bank/Securities Firm
发现在: Talent HK A C2 - 2天前
Unicorn Advisor (HK) Limited Hong Kong, 香港 全职Develop and Implement Risk Management Strategies: Develop and implement risk management strategies, policies, and procedures to identify, assess, monitor, and mitigate risks associated with the company's business such as EQD, Delta one, PBS and Fixed income/equity trading and etc ...
-
VP/ Associate Director, AML Compliance – Equities/ Securities
发现在: Talent HK A C2 - 4天前
HARBRIDGE PARTNERS Hong Kong, 香港 全职VP/ Associate Director, AML Compliance – Equities/ Securities · Team Lead, Trade Surveillance & AML Monitoring · Location: Hong Kong · Main Duties and Responsibilities: · Covering and manging the team for AML/CTF, Trade Surveillance/ Monitoring and FATCA/CRS · Provide AML/CTF gu ...
-
Compliance Risk Manager
发现在: Talent HK A C2 - 13小时前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities:Formulate and update compliance risk and KYC policies and procedures in light of the latest regulatory requirements and market practices · Provide advice to frontline and other relevant units on compliance risk and KYC related matters · Conduct and improve transa ...
-
Compliance Manager/Senior Manager
发现在: Talent HK A C2 - 4天前
X-Giants International Hong Kong Limited Hong Kong, 香港 全职Compliance Manager/Senior Manager · Responsibilities: · Compliance Policy and Procedures: Develop and update the company's compliance policies and procedures to ensure business activities comply with national and regional financial regulatory laws. · Regulatory Agency Communicati ...
Regional Training Manager - Hong Kong, 香港 - Richemont
描述
MAIN PURPOSE
The Regional Training Manager assists boutique sales associate to uplift selling techniques, elevate customer service experiences and convey an efficient and qualitative brand message. He / She is responsible for driving learning culture throughout the entire Chloe boutiques of regional markets, among internal staff of the brand as well as external boutiques with wholesales partners.
KEY RESPONSIBILITIES
JOB PROFILE
 Limited&v=024){kind=logo}
Hong Kong的Regional Training Manager从业者
-
Leung Ting Duncan Lau
Property and Hospitality Management Professional
-
Jane Merry
Foreign English Teacher
-
Skhawat Ali
Physical Education Teacher