- Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets.
- Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
- Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, etc.
- Schedule and provide after-hours or weekend support, when necessary, to perform high-risk or planned downtime of IBKR's data centre systems for upgrades and maintenance.
- Participate in permanently eliminating issues through automation.
- Interact with internal teams to provide solutions and resolve problems promptly and proactively.
- Ability to communicate complex technical concepts to individuals of various technical ability
- A Bachelor's degree in applicable field or equivalent experience
- 2+ years of Linux System Administration or Operations
- Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting)
- Experience with storage protocols and technologies such as NFS, iSCSI, Fibre Channel
- Able to handle pressure during outages and systematically resolve issues
- Experience being tasked outside their training, willing to take on and learn new technologies
- Good understanding of host and network security concepts
- Understanding of standard services and protocols (DNS, DHCP, LDAP, SSH, SNMP)
- Understanding current monitoring concepts and tools (Prometheus, Nagios, Grafana etc.)
- Familiarity with AWS or another cloud provider and familiarity with DevOps tools.
- Competitive Salary, annual performance-based bonus and stock grant
- Excellent health and welfare benefits, including medical, dental, specialist and in-patient
- Competitive package of Annual Leave
- Daily lunch is ordered in house with a fully stocked kitchen
- Modern offices with multi-monitor setups
- Great work-life balance
- Unique opportunity to gain exposure to global financial products, markets and clientele
- Opportunities for career progression and job scope expansion in a global company with a growing local presence
- Hybrid work arrangement role permitting
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Platform Operations Engineer - Hong Kong, 香港 - Interactive Brokers
描述
Responsibilities
Essential job functions included but are not limited to the following:
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