- Address and solve customer issues through email, Slack, and Skype
- Cooperate with other online platform representatives
- Help customers with API integration to our gateway
- Build and maintain the processing environment
- Identify and document bugs and features
- Handle correspondence with merchants and various third parties
- Manual QA of integrations with our partners
- Experience in technical/customer support
- Strong organizational, analytical, written, and verbal communication skills
- Passion for troubleshooting and constant self-learning
- Superb attention to detail
- Ability to quickly learn and adapt to new features and innovations
- Willingness to learn and initiate
- Advanced efficiency in Microsoft Office, G-suite, Zoom, Slack, and Trello.
- Breakfast & Lunch provided by the company
- Office snacks
- Medical insurance
- Quarterly Bonuses
- Company trips
- Friday Happy Hours, plus much more
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Company 28 - Manulife (International) Limited Hong Kong, 香港 全职Description · The Opportunity · The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our with the resources to solve critical problems for the future of our business, which is why we need you ...
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SS&C Fund Services (Asia) Pte Ltd Hong Kong, 香港 全职SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
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Aim Higher Hong Kong, 香港 全职Company Description · Our client, a leading international asset management firm, is seeking an AVP / Senior Associate, Institutional Sales professional to serve clients based in Hong Kong. · Responsibilities · Develop and implement a strategic sales plan to target and engage inst ...
Support Team Representative - Hong Kong, 香港 - Zota
描述
**We would accept application CVs sent in English only**
We are:
Zota is a payment gateway technology hub, serving as a one-stop-shop for online businesses, enabling them to accept payments from anyone, anywhere. We are connected to over 1000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods, on one payment page.
About the opportunity:
Our Support Team is looking for a Support Representative who is passionate about addressing and solving customer issues, to join us in our Hong Kong office. This is a great opportunity to join a growing Support Team in the FinTech industry.
If you are someone who thrives in a fresh, fun, and dynamic team environment and is looking to grow in a long-term position - this could be the role for you
What you will do:
Requirements:
What happens after you apply?
Our recruiting team is invested in creating the best candidate experience possible, so we will be in touch, once we have reviewed your CV, regarding any next steps. In the meantime, you can check our website pages to learn more about us.
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Hong Kong的Support Team Representative从业者
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