- To ensure effective and efficient management of all operations functions (including Account Services, Payments and Remittances, Trade Financing Processing, Loans and Credit Administration, Treasury transaction processing, Client Onboarding and Wholesale Banknotes Operations) of the Branch in accordance with CIMB Group policies and relevant regulatory requirements.
- To coordinate closely with Head Office Operations in order to ensure that all operations functions centralized in Head Office are carried out in accordance with agreed SLA.
- Work closely with the front office ensure that business requirements and expectations are clearly understood and met.
- Keep updated and ensure compliance with the regulatory requirements on operations functions.
- To act as the liaison with Compliance/Operational Risk in relation to all compliance and risk related matters within the business and support units.
- To lead, develop and motivate subordinates in order to achieve a high performance culture.
- To drive efficiencies through economies of scales and process improvements in order to lower the total cost of ownership for the division.
- To identify and manage operational risks in order to comply with all regulatory requirements.
- To plan, control, coordinate and monitor the processing of general banking activities in accordance with policies and procedures and ensuring that the delivery standards are met and in line with regulatory requirements
- Ensure customer service standards are established and SLA is finalized with all stakeholders.
- Ensure all activities performed are documented in the form of SOPs and all SOPs are reviewed at minimum frequency of once a year.
- Perform all testing that are in relation to and driven by Compliance and Risk.
- To recommend changes to processes in order to improve operational efficiency and security.
- To oversee new product implementation for operational readiness via system UAT and product flow risk assessment and compliance matrix.
- To handle escalation calls, customer complaints and queries promptly and escalate to the Branch General Manager and relevant escalation matrix.
- Keep abreast with latest changes to internal, external, audit, compliance and regulatory guidelines and ensure adherence to the same.
- Work towards ensuring a satisfactory audit ratings from Head office/ local audit / regulatory inspection / and any other inspection. Closely working on all audit reports and responses and ensure proper and timely resolution of all irregularities / exceptions.
- Degree / Professional qualification in any discipline, preferably in banking and finance.
- More than 10 years working experience in Wholesale Banking Operations and / or Operations Control fields with experience in risk identification, controls monitoring and policies and procedures documentation
- Excellent knowledge in banking operations (in particular payment operations), trade finance, treasury operations, client onboarding and wholesale banknotes operations.
- Ability to prioritize, multi-task and maintain flexibility in a fast paced, service oriented, changing environment.
- Good verbal and written communication skills with ability to interact effectively with internal and external customers at all levels.
- Good planning and organizational skills.
-
JLL Hong Kong, 香港 全职POSITION GOALS · The Account Management GEO Head of Operations (GHO) will oversee our GEO Account Management operations, reporting to the GEO GAE and working closely with our APAC Account Management COO. · Account Management operations include Client Operations, SCMP, Legal, Com ...
-
Marsh Hong Kong, 香港 OTHERWhat can you expect? · This will be an exceptional opportunity to embark on a journey of career growth and acceleration with an award-winning Fortune 500 company. · This is a great opportunity to collaborate and lead a highly motivated and well-respected claims operations team at ...
-
Marsh McLennan Companies Hong Kong, 香港 全职Description: · What can you expect? · This will be an exceptional opportunity to embark on a journey of career growth and acceleration with an award-winning Fortune company. · This is a great opportunity to collaborate and lead a highly motivated and well-respected claims opera ...
-
ALS International Hong Kong, 香港 全职The job incumbent is constantly required to anticipate, respond quickly and appropriately to multiple tasks and shifting priorities and to resolve conflicts/disagreements collaboratively and to build consensus. He or she needs to keep abreast of the latest development to uphold b ...
-
Company 331 - Manulife Financial Asia Limited Hong Kong, 香港 全职Description · The Opportunity · Lead the procurement operations function, oversees the end-to-end procurement intake, sourcing, contracting and other related regional and local processes in Asia. · What motivates you? · You obsess about customers, listen, engage and act for ...
-
Manulife Hong Kong, 香港 全职Job Description · The Opportunity · Lead the procurement operations function, oversees the end-to-end procurement intake, sourcing, contracting and other related regional and local processes in Asia. · What motivates you? · You obsess about customers, listen, engage and act ...
-
HSBC Hong Kong, 香港 Permanent - 全职Some careers grow faster than others. · If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new d ...
-
副主廚 Sous Chef
6天前
The Hong Kong Cricket Club Central and Western District, 香港 自由职业者招聘職位: 副主廚 Sous Chef · 工作地點: 中環遮打道太子大廈地庫 (近中環地鐵站K出口) · 每天工作時數: · 9小時工作 + 1 小時有薪膳食 · 每月5天休息日 · 輪班定休(逢星期日及公眾假期休息) · 星期一至六中午12時至晚上10時 及 · 星期一至六早上10時至晚上10時(有落場) · 薪金: 月薪$30,000或以上 (視乎經驗而定) + 年終酬金 + 會員利是(獎金) · 職責: · Responsible for kitchens daily preparation and production 負責廚房的食物製備 · ...
-
Sun Life Hong Kong, 香港 Temps pleinVous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans ...
-
Cornerstone Global Partners Hong Kong, 香港 全职Job Description (JD) - Strategy · Responsibilities: · - Develop and execute the product strategy for the assigned product in the country, in collaboration with the Country Trade Product Head. · - Understand customer needs and work with the sales team to create client value propos ...
-
Mizuho Bank, Ltd Hong Kong, 香港 全职Company Overview · Mizuho has a long-term commitment to the Hong Kong market. With strong ties to Mizuho's global network and a workforce of over 600 staff in Hong Kong, we are able to help corporations in Hong Kong to expand their business worldwide. Our clients primarily compri ...
-
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职ResponsibilitiesAssist Team Head to manage a team to provide compliance advice and support for the Bank's general compliance and related matters, in particular to the Bank's middle and back office operations · Maintain, review and update internal policies and procedures, complian ...
-
Vice President
6天前
Hong Kong Exchanges and Clearing Limited Hong Kong, 香港 全职Company Introduction: · We're home to Asia's most dynamic and vibrant capital markets. · Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every ...
-
Bluemont Consulting Hong Kong, 香港 全职We are currently in search of a Regulatory Counsel on behalf of our client. This pivotal role entails providing legal and regulatory guidance across various jurisdictions in APAC and Europe. The Regulatory Counsel will work closely with the Head of Regulatory Affairs and other se ...
-
Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We s ...
-
Head of Finance
1周前
Hays APAC Hong Kong, 香港 全职Finance Department Lead | Report to C-Suite | Leading Insurance Firm | Attractive Compensation & Benefits · Your new company · One of Asia's Leading & Expanding Insurance providers is broadening business across the Greater Bay Area. With a long history of solid performance and st ...
-
Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We s ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
Industrial and Commercial Bank of China (Asia) Limited Hong Kong, 香港 全职Industrial and Commercial Bank of China Limited · Responsibilities · Participate in project for products/systems development/enhancement · Develop and update procedure manuals/ guidelines for review by responsible Team/ Section Head and various departments · Design and revise ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Key Accountabilities: · Maintain and monitor records/information in PBG central library that consists of an up-to-date inventory of Code of Banking Practice ("CoBP") / Product Matrix, Banking Returns / reports / surveys, Vendor List, and Product Programs. · Work with key stakehol ...
Head of Operations - Hong Kong, 香港 - CIMB Bank Berhad
描述
Job Purpose
Job Responsibilities
Job Requirements
Interested persons, please send resume to
Hong Kong的Head of Operations从业者
-
Leung Ting Duncan Lau
Property and Hospitality Management Professional
-
newyork think
Software Developer