- Supervise counter services of a retail branch
- Ensure standard operating procedures are conformed
- Responsible for branch security and well-being of the premises
- Provide guidance and training to branch staff on operating issues, handle exceptions & adjustments
- Assist in scheduling working hours and involve in performance management/counseling on branch operations staff
- Perform cross-selling bank products to customers
- Degree holder with minimum 5 years or secondary education with a minimum of 8 years relevant experience, in which, 2 years must be at supervisory level
- Thorough knowledge of retail branch operations and security control
- Sound interpersonal and communication skills
- Ability to work independently and under pressure
- Good command of both written and spoken English and Chinese
-
The Bank of East Asia Hong Kong, 香港 全职Responsibilities · Implement business plans to achieve preset sales targets and objectives · Generate new business for the branch · Manage branch resources, particularly with regard to the provision of quality customer service · Ensure branch operations are in compliance with th ...
-
Branch Manager
1周前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities Drive the overall business development of a branch to achieve the designated business targets through active formulation and implementation of business plans · Actively explore, identify and capture unsought business opportunities with resources given · Collabora ...
-
Branch Manager
1周前
Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We s ...
-
Branch Manager
2天前
Hang Seng Bank Limited Hong Kong, 香港 全职A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high- ...
-
Branch Manager
15小时前
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
Branch Manager
1周前
HSBC Hong Kong, 香港 Permanent - 全职A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high ...
-
HSBC Hong Kong, 香港 Permanent - 全职A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high ...
-
Branch Manager
1天前
Dah Sing Bank Hong Kong, 香港Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. · Responsibilities: · Implement business goals set by senior management · Lead and drive a sales team to meet business ...
-
Branch Manager
1周前
HSBC Hong Kong, 香港 Permanent - 全职Some careers grow faster than others. · If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new di ...
-
The Bank of East Asia Hong Kong, 香港 全职Responsibilities · Assist the Branch Manager in overseeing the business and operations related activities of the branch · Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and proper ...
-
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamwor ...
-
Hang Seng Bank Limited Hong Kong, 香港 全职Job description · A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Job Highlights · 3 years supervisory level exp. in retail banking · Good interpersonal and communication skills · Support Branch Manager on branch operation · Job Description · Key Responsibilities · Ensure smooth branch operations and achieve satisfactory audit rating by meeting ...
-
Public Finance Limited Hong Kong, 香港 全职Job Responsibilities: · Perform relief/acting duties in branches and assist to manage the operations of the branches such as loan processing, credit approval, promotion of loan products etc. · Job Requirements: · 5 years experience in banking / finance industry of which 3 years a ...
-
Branch Sales Manager
23小时前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities Assist the Branch Manager in managing the sales staff of personal banking business, to promote the sales and cross-border business development, and enhance sales productivity and service capacity; · Supervise, train and support the sales staff of personal banking ...
-
Public Bank (Hong Kong) Limited Hong Kong, 香港 全职Oversee branch operations and lead a small team of officers and tellers to perform sales and customer services activities · Secondary education or above with minimum 5 years of relevant experience · Qualification of MPF, HKSI and IIQE preferred · With Enhanced Competency Framewor ...
-
HSBC Hong Kong, 香港 Permanent - 全职A Career with Hang Seng Bank · Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract hig ...
-
HSBC Hong Kong, 香港 Permanent - 全职Some careers have more impact than others. · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers o ...
-
Standard Chartered Bank Hong Kong, 香港 全职Role Responsibilities · Processes · To ensure that procedures outlined in Branch Operations Circular are fully implemented and ensure compliance with the Management Manual, Operating Manuals and laid down procedures. · To comply with all applicable money laundering prevention p ...
-
Public Finance Limited Hong Kong, 香港 全职Job Responsibilities: · Lead a small team of branch staff to perform customer service and administrative duties in branch, and handle consumer loan applications · Deal with Direct Sales Team and assist the branch to achieve business target · Job Requirements: · At least 5 years e ...
Assistant Branch Manager - Hong Kong, 香港 - Dah Sing Bank
描述
Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided.
Responsibilities:
To meet the challenge, you should have the following qualifications and attributes:
Candidates with less experience will be considered for Assistant Customer Services Manager.