- Collaborate with business stakeholders to understand their requirements,goals,and challenges related to Microsoft 365 solutions.
- Conduct thorough analysis of business processes,workflows,and systems,identifying opportunities for improvement and optimization using Microsoft 365 technologies.
- Gather and document functional and technical requirements, ensuring they are aligned with business objectives and Microsoft 365 capabilities.
- Translate business requirements into technical specifications,including system architecture,data models, workflows,and integration points.
- Collaborate with cross-functional teams,including solution architects,developers,and project managers,to ensure effective implementation of Microsoft 365 solutions.
- Assist with the configuration and customization of Microsoft 365 applications,such as Purview,lntune, Exchange Online,SharePoi nt Online,Teams and Power Bl,to meet business requirements.
- Conduct user acceptance testing (UAT) and quality assurance (QA) to ensure Microsoft 365 solutions meet the defined requirements and business needs.
- Provide training and support to end-users,helping them adopt and effectively utilize Microsoft 365 applications and features.
- Stay up-to-date with the latest Microsoft 365 technologies,features,and updates, and provide recommendati ons for leveraging new capabilities to drive business value.
- Monitor and analyze the performance of Microsoft 365 solutions,identifying areas for improvement and implementing corrective actions as needed.
- At least 2 years of M365 suite product / tools 1st line support experience.
- Proven experience as a Business Analyst,with a focus on Microsoft 365 technologies.
- In-depth knowledge of Microsoft 365 module,including Purview,lntune, Exchange Online,SharePoint Online,Teams and Power Bl.
- Strong understanding of business processes and workflows,with the ability to analyze and document complex requirements.
- Experience with business process mapping,requirements gathering,and solution design using industry-standard methodologies.
- Excellent analytical and problem-solvingskills,with the ability to think critically and propose innovative solutions.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders and technical teams.
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M365 - Technical Business Analyst - Hong Kong, 香港 - GreySpark Partners
描述
We are looking for a M365 - Technical Business Analyst
Job Description
To apply for the position of M365 - Technical Business Analyst, please send your CV to careers-
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Hong Kong的M365 - Technical Business Analyst从业者
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Elliot Haigh
Data Analyst - Python, Tableau, SQL, Excel