- Liaise with building management, internal users or key stakeholders on building, offices facilities repair & maintenance and as well as handling enquiries and complaints.
- Handle all aspects of communications and follow-up of building services / requests with building management offices / landlords and internal users.
- Be responsible for vendor management and monitor performance of external vendors including coordination of the contracted regular maintenance services, such as mechanical, electrical and plumbing (MEP) monthly / quarterly check; audio-visual quarterly health check, security system quarterly maintenance check etc.
- Oversee office premises repairs and maintenance services including:
- Review and handle procurement of facilities maintenance and services contracts.
- Plan and monitor facilities management costs for management review and approval. Arrange payment settlement, monitor operating expenses, and assist in the budget preparation.
- Identify, develop and drive FM service saving opportunities, and formulate business solutions.
- Develop and manage the effective implementation of policies and procedures on health, safety, security and environment; reviews and optimises the policies where appropriate.
- Manage FM project delivery including scope, time, risk, quality & budget management.
- Ensuring smooth handover of completed works to stakeholders, follow up with all defects and outstanding items and review O&M manuals submitted by the contractor.
- Work on ad-hoc assignments
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- A recognized degree in building engineering or related discipline in building industry.
- At least 8 years' relevant experience where 3 years in managerial grade.
- Familiarity with building regulations and related statutory requirements.
- Experience in building management services would be an advantage.
- Experience in financial industry will be an advantage.
- Mature and independent.
- Strong leadership and project management skills
- Ability to work effectively under time pressure.
- Great interpersonal skills to deal with people at all levels, internally and externally
- Do what's right, work with integrity and speak up
- Customer-focus, organized and detail-oriented.
- PC literate with excellent skills in Excel.
- Good telephone manner & communication skills. Good spoken English and Cantonese.
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture
We lead with our Values every day and bring them to life together. - Boundless opportunity
We create opportunities to learn and grow at every stage of your career. - Continuous innovation
We invite you to help redefine the future of financial services. - Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. - Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact. -
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Assistant Manager/Manager, Facility Management - Hong Kong, 香港 - Company 28 - Manulife (International) Limited
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描述
Description
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering our with the resources to enhance and achieve our business performance objectives for the future of our business, which is why we need you.
The position is responsible for taking lead in facilities management team providing professional facilities management services and driving initiatives and changes. The job includes, but not limited to, liaise with building management, users & vendors on building & office premises repair / maintenance matters, update and maintain technical records & inventories, receive & respond to users' enquiries / requests for office repairs. Personnel must be able to work independently, under pressure, have effective communication and interpersonal skills. Able to possess relevant technical knowledge to appraise repairing & maintenance matters for precautionary & remedial methods.
On the job you will:
Routine inspection of office premises
Emergency call attendance and service support
On-site coordination and supervision on building management offices and servicing contractors;
What motivates you?
What we are looking for:
What can we offer you?
Our commitment to you:
Learn more about opportunities with us at
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
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