- Handle and investigate MPF or Group Medical businesses complaints against intermediaries
- Attend to enquiries and investigations received from the Insurance Authority or the MPFA
- Filing of intermediary related returns to the MPFA; and
- Maintain and promote the conducts of intermediaries through contributions to regular internal newsletter, putting in place suitable controls and implement the same
- Perform routine commission claw-back exercise for the avoidance of business churning
- Attend regular meetings with the MPF trustee
- Develop and maintain departmental procedure, manual and checklist
- Support the responsible officer in discharging his duties under the relevant MPF guidelines
- Perform ad hoc duties & projects assigned by the management
- Bachelor degree in, Business Management, Accounting, or related disciplines
- At least 8 years' working experience in pension industry; 2 years in quality assurance and / or good working knowledge in MPF Ordinance, Insurance Ordinance and good understanding of Hong Kong insurance regulatory framework and experience in dealing with regulators is preferred
- Familiar with Wealth and Pension business
- Firsthand experience in relation to complaint handling
- Able to work independently and under fast-moving environment
- Strong business acumen and familiar with client-service industries
- Good communication and problem-solving skills
- Proficient in spoken and written English and Chinese
- Good PC skills in MS Office (Word, Excel, and PowerPoint)
-
Sun Life Hong Kong, 香港 Temps pleinVous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans ...
-
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities: · Assist supervisors to apply operational risk management tools to help identifying, assessing, monitoring and controlling operation risk. Conduct reviews to identify possible operational risk, provide recommendations to address the control weakness and monito ...
-
ConnectedGroup Limited Hong Kong, 香港 全职Our client, an esteemed Regional Corporate Bank, is looking for an AVP to join their compliance assurance and reports to the Head of Compliance Assurance. · Responsibilities: · Conduct effective, objective, risk-based compliance monitoring activities pursuant to the annual Compli ...
-
Talent Axis Hong Kong, 香港 全职Role and responsibilities: · Supervise and guide the Transaction Monitoring Team to perform AML functions · Update AML policies of the Bank as and when necessary and implement pertinent changes · Supervise the Team in conducting post-transaction monitoring and quality assur ...
-
Manager, AML
6天前
ZA Bank Hong Kong, 香港 全职We are looking for an experienced and knowledgeable AML Manager (Governance and Assurance) to join our growing compliance team. The ideal candidate should have a strong background in AML/CFT regulations and will be responsible for supporting the AML governance and assurance funct ...
-
Robert Walters Hong Kong Hong Kong, 香港 全职Responsibilities: · Work closely with first line control functions to conduct quality assurance, thematic review and control testing · - Ensure adherence to local and group requirements · - Manage operational risk topics with respective Business Units and Support functions · - Co ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Key Accountabilities: · Facilitate the identification, assessment, measurement, mitigation and monitoring of operational risk in the assigned areas. · Conduct root cause analysis and benchmarking to recommend improvement of our control processes and business operating models. · ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Key Accountabilities: · Facilitate the identification, assessment, measurement, mitigation and monitoring of operational risk in the assigned areas. · Conduct root cause analysis and benchmarking to recommend improvement of our control processes and business operating models. · ...
-
Oliver James Associates Hong Kong, 香港 全职· Our client, a market leading local direct insurer, is seeking a Pricing SAA - AM to join their team. This is a permanent position with excellent growth opportunities. · Role & Responsibilities: · Prepare new product pricing and financial analysis of distribution initiatives to ...
-
IBD Compliance
5天前
Cornerstone Global Partners Hong Kong, 香港 全职Our client, a Top-tier PRC investment bank, is now looking for an IBD Compliance to join them. · Responsibilities: · Review, update and revise due diligence procedures for IPO, FA, IFA, M&A, ECM and DCM transactions to ensure compliance with regulatory requirements. · Provide com ...
-
DBS Bank (Hong Kong) Limited Hong Kong, 香港 全职Business Function · Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign ex ...
-
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职ResponsibilitiesSupport and lead the implementation of Operational Resilience programme in Hong Kong and other SEA countries · Act as the BCM Relationship Manager in coordinating with business units for ongoing maintenance of Business Continuity Program in Hong Kong and other SEA ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Key Responsibilities · Assist Team Head in managing general audit function with focus on corporate supporting units and overseas & regulatory areas by conducting regular audits in accordance with the annual audit plan and regulatory requirements · Act as subject matter expert for ...
-
GreySpark Partners Hong Kong, 香港 全职We are looking for a M365 - Technical Business Analyst · Job Description · Collaborate with business stakeholders to understand their requirements,goals,and challenges related to Microsoft 365 solutions. · Conduct thorough analysis of business processes,workflows,and systems,iden ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Key Accountabilities: · Maintain and monitor records/information in PBG central library that consists of an up-to-date inventory of Code of Banking Practice ("CoBP") / Product Matrix, Banking Returns / reports / surveys, Vendor List, and Product Programs. · Work with key stakehol ...
-
Programmer
1周前
Public Finance Limited Hong Kong, 香港 全职Job Responsibilities: · To be responsible for development, enhancement and maintenance if our internal applications · To prepare detail documentations · To assure the program quality, conduct UAT and user training, perform user support and project coordination, etc · Job Requirem ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Key Responsibilities · Undertake investigations into any suspicious transactions or complaints reported or made by both internal and external customers in accordance with AML requirements · Report suspicious cases to respective bodies including file STR and report JFIU in timely ...
-
Senior Officer
1小时前
ConnectedGroup Limited Hong Kong, 香港 全职Our Client is one of the leading financial services institutions in the market. We are currently hiring an ESG Contractor specializing in reporting and assurance over carbon footprint data. Initially, this position offers a 12-month direct contract with the client, with a high li ...
-
Don Nelson Recruitment Limited Hong Kong, 香港 全职Job duties: · Responsible for contributing towards the development of the annual audit plan,provides the basic for a systematic, risk-based approach to evaluating and improving corporate governance, risk management and internal controls. · The role holder has the skills and insi ...
-
China CITIC Bank International Limited Hong Kong, 香港 全职Job Highlights · Perform maker role · Quality assurance on periodic review · 1 - 4 years of AML related experiences · Job Description · Job Purpose · To act as maker and support retail/ corporate customer due diligence on conducting periodic review, trigger event review and Custo ...
Senior Manager, Sales Conduct Assurance - Hong Kong, 香港 - Sun Life
描述
Job Description
:Job Requirement
We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).
Job Category:
Customer Service / OperationsPosting End Date:
30/05/2024
