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    Manager Data and Analytics - Hong Kong, 香港 - HSBC

    HSBC
    HSBC Hong Kong, 香港

    4天前

    HSBC background
    Permanent - 全职
    描述

    Some careers have more impact than others.

    If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

    Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

    We are currently seeking a high calibre professional to join our team as a Manager Data and Analytics.

    Principal Responsibilities

  • Implement outcome of business analytics and develop effective personal and relevant commu-nications to support RBWM business strategies
  • Provide comprehensive innovative and analytical solutions capitalizing advanced data and ana-lytics capabilities and communication toolkits
  • Optimize and craft personal and relevant com-munications through targeting/offers and indus-trialized processes
  • Support to enable point-in-time personalizedand relevant dialogues with customers
  • Support to enhance operational effectiveness leveraging the advanced technologies and communication toolkit
  • Champion customer experience as the forefront in customer communications
    • Requirements
  • Possess 4 to 8 years' experience in one or multiple skills in business / process analytics or contact and communication design and operation in the financial or digital domains. Or similar experience in analytics consulting or managing digital products
  • Good problem solving skills
  • Exhibit self-motivated, self-starter behaviors. Good communicator and interpersonal skills
  • Experience in one or more of: customer segmentation, digital marketing, data science, portfolio analytics, use of open-source data in analyses
  • Strong team player; able to work members of different skills and experiences. Comfortable to operate in a complex matrix structure with multiple stake holders
  • Strong team player; able to work with members of different skills and experiences. Comfortable to operate in a complex matrix structure with multiple stakeholders
  • Experience with 1+ AGILE methods: Scrum, Kanban, SAFe, Pair programming
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