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    Assistant Manager, Brokerage Sales Support - Hong Kong, 香港 - CHUBB

    CHUBB
    Default job background
    Regular - 全职
    描述
  • New Business management on all new applications with account managers and/ or brokers' admin
  • All internal communications including corporate projects, new product/ product revamp updates and operation/ compliance projects review and dispatch handling
  • Enquiries with call log record and logistics support to both external partners and internal account managers
  • Weekly sales report for sales channels team (. Plan file)
  • Sales campaign logistics support and report to Finance Team
  • Complaint coordination with external parties and internal Customer Service Centre
  • Support compliance team for monitoring and audit team for auditing
  • Broker account management and account manager update arrangement with IT
  • Prepare and update workflow and NB submission checklist on operation areas for alignment and accuracy
  • To support on UAT for the IT initiatives and/ or projects regarding service enhancements (including e-service, new admin. system, new compensation system, if any)
  • Annual due diligence project coordination and record management for brokers and CPD declaration coordination
  • Ad hoc broker event logistics support
  • University graduate in any disciplines
  • Minimum 5 years of experience in life insurance broker administration operations or customer service management
  • Attentive to details, result-focus and customer-oriented
  • Able to work under a fast-paced work culture
  • Proactive and strong personal drive for success
  • Good command of spoken and written English and Chinese, proficiency in Mandarin is an added advantage
  • Proficient in Microsoft Office including Outlook, Word, Excel, PowerPoint

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