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    Assistant Manager, Macau Branch - Hong Kong, 香港 - HSBC

    HSBC
    HSBC Hong Kong, 香港

    4天前

    HSBC background
    Permanent - 全职
    描述
    Job Advert Details Principal Responsibilities:
  • Assist manager in maintaining a smooth, effective and efficient daily operations of the department
  • Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims
  • Handle enquiries and provide services to customers at service counter and hotline
  • Assist timely filing to regulators
  • Ensure timely delivery of quality services by meeting departmental benchmarks
  • Perform other duties periodically assigned by supervisors in order to meet operational and other requirements
  • Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly
    • Qualifications
  • University degree holder
  • Minimum 5 years of working experience in financial institutions and customer service related areas
  • Solid knowledge in insurance products
  • Effective analytical and problem solving skills
  • Excellent communications and interpersonal skills
  • Fluent in English, Cantonese and Mandarin
  • Computer-literacy
  • Self-motivated and able to work independently
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