- Deliver quality customer service, handle loan confirmation and disbursement accurately
- Conduct customer survey for sales service monitoring
- Perform operational duties
- Comply with internal guidelines, legal and regulatory requirements when delivering job duties
- Required to perform shift duty subject to business needs
- Assist the Assistant Manager to oversee the team performance
- Secondary education
- 3-4 years' relevant experience preferably in unsecured loan business
- Good knowledge of loan products
- Good communication skills
- Good command of written and spoken English and Chinese
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Dah Sing Bank Hong Kong, 香港Job Purpose: · Main Responsibilities: · Deliver quality customer service, handle loan confirmation and disbursement accurately · Conduct customer survey for sales service monitoring · Perform operational duties · Comply with internal guidelines, legal and regulatory requirement ...
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Officer, Fulfillment - Hong Kong, 香港 - Dah Sing Financial Group
描述
About Dah Sing GroupThe Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
Job Purpose:
Provide full spectrum of operation support to both Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business of Dah Sing Bank.
Main Responsibilities:
Please note that only shortlisted candidates will be notified.