Reservation Sales Agent - Hong Kong, 香港 - Rosewood Hong Kong

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    Job Description

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    • Supporting the Reservations Manager with the day to day running of the Reservations Department
    • Respond to all telephone call enquiries in an engaging manner whilst also adhering to the hotels call standards with the aim of converting the enquiry into a booking.
    • Possess a thorough knowledge of the hotel product and services and use appropriate verbiage in their description.
    • Complete all tasks outlined on the relevant shift checklist and sign off when all have been finished.
    • Bachelor degree holder in hospitality management or equivalent
    • Relevant working experience in a sizeable luxury hotel is preferred
    • Excellent command in Cantonese, Mandarin & English
    • Fresh graduate is also welcomed
    • Candidates with more experience will be considered as Senior Reservation Sales Agent