- Provide customer services and handle exhibitors' and contractors' enquiries
- Plan and coordinate event logistics and transportation by arranging detailed schedules (eg. temporary staff deployment planning, recruitment, storage & warehouse management)
- Coordinate with Event team on physical exhibition & virtual events' visitor's registration and pre-event preparation
- Compile Exhibitors Manuals
- Prepare events consumables ( badges, lanyards, stand curtain, stationery, etc)
- Support at onsite venue
- Administrative task
- Support the setup of online exhibitor's manual to ensure compatibility with virtual event platform
- Assist on customer enquiries, telemarketing before and during events
- Support post-virtual show reporting
- Reflect customer feedback to Event teams to improve virtual event performance
- Bachelor's degree in Event Management, Customer Services or related field
- Minimum 1 year working experience in sizeable organization
- Proficiency in MS Office
- Willing to learn new digital tools & platforms
- Native in speaking and writing English, Cantonese and Mandarin
- Cooperative, diligent, initiative and mature
- Capable to multitask in tight deadlines
- Strong communication skills
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5小时前
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Operations Executive - Hong Kong, 香港 - Informa PLC
描述
Job Description
The incumbent will be responsible for operation of physical & virtual events ( virtual exhibition, webinars, conference). He/She will work closely with Event Teams, external contractors and service providers to support physical and/or virtual events set up, making sure the event operation is smooth and align with business direction.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Physical events
Virtual Events
Qualifications
OTHER PREFERRED ATTRIBUTES:
Additional Information
