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Hong Kong

    Executive Customer Relationship Manager - Hong Kong, 香港 - Hang Seng Bank Limited

    Hang Seng Bank Limited background
    全职
    描述

    Job Description

    A Career with Hang Seng Bank

    Hang Seng is committed to service excellence. Our people are crucial to our goal of enhancing performance for customers and offering top-notch products and services. We aim to attract top talent by providing a dynamic work environment, excellent career growth opportunities, and competitive compensation packages.

    Retail Distribution

    Hang Seng's Retail Distribution focuses on personal wealth management and financial services, catering to both affluent and mass integrated account customers. With 170+ branches and automated banking centers, including 50+ Prestige Banking Centers, our bank serves over half the adult population, showcasing a wide range of products.

    We are currently looking for a professional to join us as an Executive Customer Relationship Manager.

    Principal Responsibilities

    • Provide financial planning services to high-net-worth customers
    • Offer personalized service to build and maintain relationships
    • Promote investment, insurance, and banking products to maximize new business opportunities
    • Support team head in coaching Relationship Managers
    • Manage operational risk and adhere to policies/guidelines and compliance requirements

    Requirements

    • University degree or equivalent qualifications like CFA, CFP, or CFMP preferred
    • Passes in relevant examinations
    • Fulfill competency requirements for regulated activities
    • Minimum five years' experience in selling financial products
    • Strong sales and customer focus, with excellent communication skills
    • Self-motivated with ability to work under pressure
    • Proficiency in English and Chinese, with Putonghua proficiency a plus
    • Customer-centric mindset with dedication to delivering quality service

    Note: The primary location mentioned in the job posting is indicative and subject to final decision by RSS Management.



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