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    Senior Client Service Executive - Hong Kong, 香港 - CHUBB

    CHUBB
    CHUBB Hong Kong, 香港

    发现在: Talent HK C2 - 10小时前

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    Regular - 全职
    描述

    Responsibilities:Responsibilities:

  • Handle policy administration tasks for Outwards Business including new or renew policies issuance, endorsement issuance and related documentation
  • Managing end to end process from requirements collection, implementation instruction till policies issuance and premiums transaction
  • Handle enquiries from other countries or territories or external parties for multinational insurance program
  • Work closely with Global Client Executive's and underwriters to deliver agreed client service standards
  • Monitor the team's performance to ensure the service standard could be matched
  • Communicate with brokers and other external parties
  • Work closely with other Chubb offices and network partners, credit control and other departments to ensure resolution of accounting and processing problems
  • Assist where required with ongoing projects that are identified throughout a given year for better improvement to the Global Services Department
  • Support Inwards team when required from drafting local policy to premium settlement
  • Incidental work that may be required to be completed that may be outside the scope to day to day work requirements

    • Requirements:Requirements:

  • F.7 / DSE graduate or above
  • At least 3 years working experience in policy administration, with global program handling experience is preferred
  • Conscientious, with strong attention to detail and sense of accuracy
  • Good command in both spoken and written English and Cantonese
  • Proactive, independent, self-motivated, self-discipline and strong interpersonal skills
  • PC literate in MS Word, Excel and Access
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