-
Swiss Re Hong Kong, 香港About the Role · Develop, implement and maintain governance guidelines and quality control for a robust operation of Asia L&H Claims Team. · Assist in coordinating and producing Market Unit reports with Asia MU L&H UW Claims Team to share the KPI, market experience and insights ...
-
Swiss Re Hong Kong, 香港Come join us This is an opportunity to really make a difference to our L&H Claims team in the L&H Asia Market Unit · About the Role · Develop, implement and maintain governance guidelines and quality control for a robust operation of Asia L&H Claims Team. · Assist in coordinating ...
-
Manulife Hong Kong, 香港 全职Job Description · The Opportunity · The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Claims Manager with the resources to solve critical problems for the future of our business, which is ...
-
AIA Hong Kong, 香港 全职FIND YOUR 'BETTER' AT Blue Cross · If you believe in better, we'd love to hear from you. · About the Role · Handle personal line claims including Travel, Personal Accident, Domestic Helper & Pet. Responsibilities: · Handle personal line claims including Travel, Personal Accide ...
-
Charles Taylor Hong Kong, 香港 PermanentThe Role · (Candidates interested in relocating to Hong Kong will be considered.) · Charles Taylor Adjusting (CTA) enjoys a global leadership position in construction and engineering claims, and our global team of dedicated C&E adjusters are leading industry professionals who ar ...
-
Kennedys Hong Kong, 香港 全职Kennedys is looking for an Associate to join our Liability Defence team in Hong Kong. This is an exciting opportunity to join a growing, dynamic and global law firm. · Team · The Kennedys office in Hong Kong was established in 2000 and has now grown to 7 partners and over 20 law ...
-
Kennedys Hong Kong, 香港 全职ROLE · Kennedys is looking for a Paralegal to join our Liability Defence team in Hong Kong. This is an exciting opportunity to join a growing, dynamic and global law firm. · TEAM · The Kennedys office in Hong Kong was established in 2000 and has now grown to 7 partners and ov ...
-
Prudential plc Hong Kong, 香港 全职Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our peop ...
-
Cathay Pacific Airways Limited Hong Kong, 香港Role Introduction · Reports To: Assistant Manager Talent Acquisition – Service Delivery · The Jobholder is responsible for supporting recruitment and onboarding administration and co-ordination for identified employee groups. The jobholder is also accountable for contributing to ...
-
Cathay Pacific Airways Limited Hong Kong, 香港Role Introduction · Reports To: Assistant Manager Talent Acquisition – Service Delivery · The Jobholder is responsible for supporting recruitment and onboarding administration and co-ordination for identified employee groups. The jobholder is also accountable for contributing to ...
-
Kennedys Hong Kong, 香港 兼职JOB DESCRIPTION · Kennedys is looking for students with a background in law to help us handle administration and file management matters which require both legal and organisational skills. It is a part-time paralegal position. · KEY CONTRIBUTION AND REPONSIBILITIES · Reviewin ...
-
Arup Hong Kong, 香港A career at Arup offers you the chance to make a positive difference in the world. Independently owned, Arup is the creative force at the heart of many of the world's most prominent projects in the built environment and across industry. Working in more than 140 countries, the fir ...
-
PVH Hong Kong, 香港 全职Design Your Future at PVH · Senior Manager, Sustainability, PVH Asia Pacific We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the ...
-
Kennedys Hong Kong, 香港 兼职描述 · JOB DESCRIPTION · Kennedys is looking for students with a background in law to help us handle administration and file management matters which require both legal and organisational skills. It is a part-time paralegal position. · KEY CONTRIBUTION AND REPONSIBILITIES · Re ...
-
Kennedys Hong Kong, 香港 全职Our Training Contract · Obtaining a training contract at Kennedys will be the start of an exciting and successful career in a global law firm. Upon joining the firm trainees are paired with a mentor, usually a Kennedys trained mid-level to senior solicitor. The mentor acts as th ...
Senior Claims Specialist - Hong Kong, 香港 - Company 28 - Manulife (International) Limited
 Limited&v=024){kind=logo}
描述
Description
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Claims Manager with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife HK is seeking an sophisticated Claims Manager, who is obsessed with delivering value, possesses adjudicated experience in handling complex issue and compliant. The individual will render support in IFP Claims and support the business to deliver excellent customer experience. Candidate with less experience will be considered as Assistant Manager.
What motivates you?
·You obsess about customers, listen, engage and act for their benefit
·You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
·You thrive in teams, and enjoy getting things done together
·You take ownership and build solutions, focusing on what matters
·You do what is right, work with integrity and speak up
·You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with:
·Degree holder
·At least 5 years relevant working experience in claims
·Experience in claims assessment, management of complicated/complaint cases and coaching of claims adjudicators
·Experience in life claims will be advantageous
Nice to Have:
·Good interpersonal and communication skills
·Strong analytical and problem-solving skills
·Attention to details
·Able to work independently under tight schedule
·Proficiency in MS Word, MS Excel, MS PowerPoint and Chinese Word Processing
·Good command of English and Chinese, both spoken and written
On the job you will:
·Manage various projects to improve operational effectiveness and customers' experience
·Identify business problems and solutions, provide user requirements and collaborate with relevant parties to ensure successful implementation of solutions
·Adjudicate different types of claims of individual products, handling complicated claims and appeal cases for smooth resolution
·Provide internal training to claims adjudicators including but not limited to decline & appeal handling, effectiveness of claims communications to customers/agents, and compliance & regulatory requirements in claims operations
·Prepare claims management reports and statistics
·Review and update claims guidelines and manuals
·Perform ad hoc assignments or projects
Our commitment to you :
·Our mission; to be a part of making Decisions Easier and Lives Better
·A leadership team dedicated to your growth and success
·A bold ambition and set of goals to be a leader in driving transformation in our industry
·Our best. Every day.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
