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Hong Kong

    Senior Client Implementation Manager - Hong Kong, 香港 - HSBC

    HSBC
    HSBC background
    Permanent - 全职
    描述

    Some careers open more doors than others.

    If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

    HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

    We are currently seeking a high calibre professional to join our team as a Senior Client Implementation Manager.

    Principal Responsibilities

    We are currently seeking a candidate with proven accomplishments to join the Global Payments Solutions in Hong Kong (ASP GPS) in the role of Senior Client Implementation Manager – Regional ASP GPS to support the Regional Head of Client Implementation & Integration (ASP GPS) to achieve the following:

    Manage, lead and drive the Client Implementation / Integration function within HSBC's Global Payments Solutions throughout the Asia Pacific region.

    Establish the strategic direction for the Client Implementation / Integration function across Asia Pacific, which will be aligned with the global direction to travel.

    Position HSBC as a key differentiator in addition to achieving maximum profitability / growth, driving for the highest risk standards, whilst driving towards a positive client experience.

    In this role, you will:

  • Be responsible for the central coordination and successful deployment of Client Implementation / Integration Strategy, Structure, Resourcing and Training
  • Be responsible for the central management of Client Implementation and Integration Business Performance, Monitoring, and Support
  • Facilitate the Best Practice Sharing for Continuous Improvement to meet best in class standard
  • Be the primary interface to the Global Client Implementation and Integration, ASP Business Management, Sales Practice Management and Product Business Management teams regarding on all the MI related asks
  • Support local markets in driving their management meeting with a consistent set of MI pack
  • Support and manage local markets in delivery of the underlying key revenue drivers
  • Engage with Global Businesses to contribute to GPS' bottom line
  • Support and deliver the training strategy and initiatives in Asia
  • Assist to build, motivate, develop and retain a dynamic ASP GPS Client Implementation and Integration team to deliver business objectives in a sustainable manner
  • Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
  • Requirements
  • University graduate with solid experience in cash management and front line experience
  • Holder of the Certificate of International Cash Management preferred
  • Exposure and experience in the Implementation and Integration roles will be an added advantage
  • Ability to operate on a cross-regional and cross-functional basis and work with different departments globally
  • Strong analytical, project, and stakeholder management skills
  • High emotional intelligence and team player
  • Ability to formulate strategies with strong execution and experience in driving process improvement and alignment
  • Ability to cope with pressure in a fast-growing and fast-moving environment
  • Highly motivated self-starter, achievement driven, and a strong team-player with the ability to think strategically and develop cohesive working relationships with business partners
  • Fluency in both written and verbal English with additional proficiency in other languages will be an advantage
  • Well-developed communication, presentation, interpersonal, and influencing skills


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