Assistant Academic Services Manager - Kowloon Tong, Kowloon City District

一、核心工作职责 · 1. 负责团队运营管理,统筹个人及机构客户KYC审核、客户咨询响应、审核结果跟进、交易沟通等全流程工作,制定工作标准与流程规范,保障业务高效合规开展。 · 负责KYC审核风险把控与质量监督,开展疑难案例、高风险客户复核,优化审核标准,识别并防范合规风险,定期复盘审核问题并持续改进。 · 负责客户服务质量管理,统一对外沟通规范,处理升级客诉与复杂客户问题,提升服务响应效率与客户体验。 · 负责团队日常管理、工作分配、绩效考核与人才培养,组织业务培训与知识更新,提升团队专业能力与整体效能。 · 负责业务数据统计与分析,定 ...

Company Description · St. Teresa's Hospital (STH) is a large private hospital in Kowloon City with over 2,200 employees.  Our Information Technology Department has a work force of 40 staff and is responsible for the IT function of both STH and our sister hospital in Causeway Bay. ...

We make health happen at Bupa Global. · Cross-functional team coaching and leadership · Quality of work monitoring and performance management · Customer issue resolution and escalation management · ...

We are seeking a talented, forward-thinking and dynamic leaders to join our services team in driving new initiatives and long-term success in the security solutions industry. · Provide strategic leadership and direction to ensure the delivery of exceptional service quality to the ...

We are currently seeking a high calibre professional to join our team as a Manager, Asset Servicing Middle Office. · ...

We are currently seeking a high calibre professional to join our team as a Manager, Client Services. Principal Responsibilities In this role you will Manage, check and complete day-to-day services/requests to provide client services support to GPB Asia Private Banking (HK and SG) ...

· Responsibilities · At Principal, we invest in what matters. And building talented teams is where it all begins. We're drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our ...

The Client Service Manager is responsible for delivering high-quality service and support to institutional and corporate clients within MUFG Retirement Solutions HK Limited. · Bachelor's degree in Business, Finance, or related field. · Minimum 5 years of experience in client serv ...

Job Duties: · Oversee the daily operations of Customer Services department to ensure smooth running and provision of good quality after-sales service to customers. · Monitor performance of customer feedback handling, help solving escalated complaint cases and ensure prompt resolu ...

Perform day-to-day operational tasks of trade finance transaction processing · Perform daily operations related to import and export bills · Respond to customers on queries related to trade finance, import/ export bills · Copy, file and scan related documents · Dispatch documents ...

Responsibilities · Supervise and direct your team to perform retrofit work, testing and commissioning, installation, service and maintenance and site supervision of BMS product · Provide solutions for all manufacturing problems which require engineering to maintain quality, produ ...

This is a Service Management Manager position responsible for customer service policies development and optimization of service processes for ToB customers. · ...

The Client Service Manager is responsible for delivering high-quality service and support to institutional and corporate clients within MUFG Retirement Solutions HK Limited. · ...

Service delivery manager is responsible for engaging with business units to gather requirements providing recommendations preparing quotations budgets project schedules planning resources overseaingsolution/designengineering coordinating sourcing installation vendors producing re ...

Manage daily operations of the customer service team, recruit and train staff to achieve high productivity, develop service protocols and quality standards. · ...

DOCON LIMITED is seeking an experienced Customer Service Manager to join our team in Cheung Sha Wan, Sham Shui Po District office. · ...

This position is responsible for formulating and improving customer service policies for ToC customers. The role involves optimizing service processes and customer experience design in response to market dynamics and customer needs. · ...

Simmer Engineering Limited is a well-established company in the beauty / medical equipment industry. We are now inviting a high-caliber candidate to join our team as Field Service Manager in our Lai Chi Kok office.​ · Responsibilities · Manage and oversee day-to-day operations of ...

We are looking for a Service Project Manager to oversee our IT managed services operations. · Manage client service deliveries in accordance with agreed SLAs · Monitor service performance and ensure that KPIs are met · Maintain strong relationships with customers and understand a ...

The IT Manager – Application Services Manager oversees the delivery of 60+ IT systems supporting all areas of TAL Apparel. · Lead agile teams to deliver projects on time and within scope. · Facilitate Scrum ceremonies and clear obstacles to progress. · Align deliverables with bus ...

Top Level Corporation Limited (TLC) is a leading data security solution provider in Hong Kong, established in 2008. We are committed to safeguarding the security, privacy, and integrity of our clients' business information through digital signing and encryption, ensuring peace of ...