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Manager, Digital Products - Hong Kong, 香港 - Dah Sing Bank
描述
Join our team and play a pivotal role in developing top-tier digital banking solutions that not only meet but surpass customer expectations.
What's Expected of You:
• Execute business strategies for digital banking channels and other related digital channels, including delivering new or improved digital products/services and enhancements
• Proactively explore new digital banking solutions to address pain points for the both personal and SME customers
• A commitment to creating exceptional end-to-end customer experiences on digital channels
• Involve in project life cycle for digital projects including user requirements preparation, review of User Acceptance test cases and results, preparing customer communication/ internal training, etc
• Initiate marketing campaign to drive digital adoption & usage
• Strong collaborative spirit and the ability to engage with diverse range of stakeholders
Job Requirements
• Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
• At least 5-6 years of relevant experience in digital banking service development
• Experience and knowledge in SME digital banking platform would be an advantage
• Self-starter with good problem solving skills
• Proven ability to be adaptable and with good interpersonal skills
