- Responsible for the performance of projects, in particular the scope, quality, delivery dates, costs and customer satisfaction
- To assist Regional Sales Team with technical knowledge to get ETC specified
- Answers specific job quote requests
- Travel to customer site when required
- Develops technical detailed solutions to realize the project
- Procure necessary equipment / products for projects
- Ensures that product shipped meet's customer's expectations
- Ensure there is quality customer support for each project
- Provides feedback of product problems and dissatisfaction
- Attends regularly project related meetings
- Bachelor's Degree in Technical Engineering or in related field
- 3-5 years previous job-related experience
- Project Management & Customer Service experience a plus
- Knowledge of ETC products is a plus
- Ability to solve problems
- Ability to read technical drawings and risers
- Theatrical lighting systems design experience preferred
- Knowledgeable in technical skills, standards and principles in reference to theater and studio technology
- Excellent command in spoken and written English and Mandarin.
- Excellent command in spoken Cantonese
- Ability to work on several tasks simultaneously and to learn independently
- Good interpersonal, organizational and communication skills
- Presentation experience and skills
- Ability to travel
- AutoCAD proficiency
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Project Engineer - Hong Kong, 香港 - Electronic Theatre Controls
描述
Our ETC Hong Kong office is looking for a Project Engineer to join our team. Experience in project management and customer service is a plus and theatrical lighting system design experience preferred. Some travel required. You will never be boredETC also offers excellent benefits, competitive wages, and a dynamic, fun, and casual environment
Representative Responsibilities:
o Prepares project pricing estimates and checks for accuracy
o Prepares riser diagrams based on customer needs
o Manages SAP side of project, data entry and scheduling
o Customer contact for clarification of requirements
o Prepares submittal packages
o Prepares, presents and oversees the timelines of the projects execution
o Supervises delivery dates
o Develops solutions for the implementation of customer requirements and their realization under optimal use of resources.
o Interaction with client resolving issues
o Prepares requests for subcontractors and evaluates the proposals
o Work with Technical Service team on acceptance procedures and the handoff to the customer
o Interface with ETC Inc Systems and Manufacturing Departments as needed
Other computer knowledge:
MS Word, Excel, Outlook, Project, SAP
