- Speak with our clients by telephone, email, live chats and social media, ensuring you faithfully represent our prestigious brands
- Facilitate sales thru various channels to reach set goals and objectives
- Deliver information on our exceptional brands and products to customers, and collect valuable feedback from customers to help brands maintain their leading position
- Collaborate with a range of teams in the Group, including brands, repairs and after-sales teams, IT and e-Commerce teams and other teams around the world
- Accurately process all required data / information while maintaining the strict confidentiality and other critical data processing guidelines
- Escalate any emergency issues to the leadership team
- Identify trends in customer satisfaction or dissatisfaction and report findings to the leadership team
- Support teams in usability and user acceptance tests for our websites, e-Boutiques and other important systems, including reporting findings on any system improvement you identify
- Follow company policies and procedures as outlined and represent the Group's professional image at all times
- Fluent in English, Cantonese and Mandarin
- Good command of written Chinese and English
- Experience in retail sales or customer service in the luxury / high-end goods domain, or
- Experience in contact centre / e-commerce related activities
- Customer service and sales oriented
- PC literacy, experience with e-Commerce and CRM tools are a plus
- Flexibility with working in shifts, and work on weekend and public holidays if required
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Richemont Hong Kong, 香港Our Hong Kong Client Relations Centre supports clients across the Asia-Pacific region by phone, email, live chats and social media. We are looking for people passionate about delivering the highest standard of customer service to our discerning clients. · You will use your skills ...
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Retail Artist
1周前
Charlotte Tilbury Hong Kong, 香港 全职About Charlotte Tilbury Beauty · Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-u ...
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Nityo Infotech Hong Kong, 香港Talent Acquisition Consultant · •Partner and build collaborative relationships with business leaders and clients to track ongoing hiring needs by regular meetings with business teams and clients. · •Manage end-to-end recruitment cycle including understanding business needs, draf ...
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Supervisor
2天前
Ralph Lauren Hong Kong, 香港Position Overview · Essential Duties & Responsibilities · Responsibilities: · Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship · Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceed ...
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Sales Associate
1周前
Ralph Lauren Hong Kong, 香港Position Overview · Essential Duties & Responsibilities · Responsibilities: · Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship · Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceed ...
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foodpanda Hong Kong, 香港 全职Job Description · Seek and secure new partnership with restaurants in Hong Kong · Prepare sales and pitch materials for communicating with potential restaurant partners · Represent foodpanda as a brand ambassador in negotiating terms and conditions with prospective restaurant par ...
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Sales Associate
6天前
Ralph Lauren Hong Kong, 香港Position Overview · Essential Duties & Responsibilities · Responsibilities: · Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship · Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceed ...
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Sales Associate
4天前
Ralph Lauren Hong Kong, 香港Position Overview · Essential Duties & Responsibilities · Responsibilities: · Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship · Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceed ...
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Sales Associate
2天前
Ralph Lauren Hong Kong, 香港Position Overview · Essential Duties & Responsibilities · Responsibilities: · Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship · Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceed ...
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Sales Associate
4天前
Ralph Lauren Hong Kong, 香港Position Overview · Essential Duties & Responsibilities · Responsibilities: · Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship · Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceed ...
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Sales Associate
3天前
Christian Dior Couture Hong Kong, 香港 Permanent JobPosition · We are looking for talents to join us as Sales Associate for our boutique in Hong Kong. · As a Sales Associate, you will act as an ambassador of the Brand to provide a unique and timeless experience to our clients. You will proactively reach out to them to deliver exc ...
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Pomellato Hong Kong, 香港 兼职Description · Your opportunity · The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a Brand Ambassador and will spread the value ...
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Sales Associate
1周前
Hermès Hong Kong, 香港 全职The Hermès name has been synonymous with craftsmanship and quality for over 170 years. Hermès silk, leather goods, fashion, perfume, watches and accessories are universally renowned. Guided by the seventh generation of the founding family, Hermès has built a strong presence throu ...
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Flight Attendant
1周前
Cathay Pacific Airways Limited Hong Kong, 香港Role Introduction · Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific. · Starting today, you can fly high and set your ambition higher than ever before. With a career that takes you places, it's all about enj ...
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Cathay Pacific Airways Limited Hong Kong, 香港Role Introduction · Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific. · Starting today, you can fly high and set your ambition higher than ever before. With a career that takes you places, it's all about enj ...
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Sales Associate
1周前
DAMIANI Group Hong Kong, 香港Damiani Group , one of the main international players in jewelry, is looking for a: · Sales Associate for our Boutique at Hong Kong, who will hold the important position of embodying the Damiani brand in each and every client interaction using the Damiani sales ceremony. · Sale ...
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KERING EYEWEAR
6天前
KERING EYEWEAR SHANGHAI TRADING ENTERPRISES LTD Hong Kong, 香港 全职Description · We are currently seeking a Brand Ambassador (Sales Representative) who will report to Sales Manager, Hong Kong & Macau as part of our dynamic Sales Team in Hong Kong & Macau. The role will take care the business for specific brands assigned by company in Hong Kong ...
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Client Advisor
6天前
Louis Vuitton Malletier Hong Kong, 香港 Permanent JobPosition · As a Client Advisor , you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. · You will proactively reach ...
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Client Advisor
5天前
Louis Vuitton Malletier Hong Kong, 香港 Permanent JobPosition · OVERALL MISSION: · As a Client Advisor , you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. · You w ...
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Boutique Manager
2天前
Montblanc Hong Kong, 香港 PermanentPOSITION SUMMARY · Manages all aspects of the boutique in line with the commercial strategy approved by the management, and always within standards of image and services worldwide. · Achieves sales, service & operational KPIs · Understands the market; adapts to market changes an ...
Senior Brand Ambassador - Hong Kong, 香港 - Richemont
描述
KEY RESPONSIBILITIESREQUIREMENTS
