- Develop and implement a strategic project management framework for the Clubwide Loyalty (CWL) Platform, including assessing the current situation, conducting gap analysis, gathering requirements and fostering effective collaboration with IT teams and System Team and vendors for successful project execution and ensure the required loyalty functionality of the loyalty platform
- Monitor and evaluate the progress of CWL related system project plans, ensure adherence to timelines, budgets and quality standards. Prepare and present status reports during regular meetings
- Facilitate high-level meetings with IT teams, Digital Experience and Innovation Team (DEI), external consultants at various stages of projects. Drive business process flows, identify pain points, and recommend areas for improvement like customer touch point service experience and operational efficiency. Oversee key milestones and addresses challenges proactively
- Apply market practices and trends related to CWL Platform, provide strategic inputs and foresights to anticipate needs and opportunities for enhancement
- Collaborate with business stakeholders to capture and prioritize business requirements on CWL. Act as the bridge between business and IT to translate requirements to functional specification designs and to proceed technical implementations
- Oversee and coordinate CWL project key processes including requirement sign-off, vendor tendering, implementation progress meetings, training and roll-out documentation. Ensure efficient and effective execution of these processes to drive successful project outcomes
- Work closely with Data and IT team to deliver quick time-to-market and optimal resources through assisting on user cases, conduct workshops or user guidelines and act as the co-ordinator for testing preparation and execution. Keep track of the overall testing process across different business stakeholders and report status
- Support incident management process, collaborate with stakeholders to promptly resolve CWL related system issues and mitigate risks
- Ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's business
- Undertake other duties as assigned by supervisors
- Bachelor degree in Computer Science, Information Technology, Business or equivalent with a minimum of 8 years' relevant experience
- Solid experience in project management and working cross-functionally with IT, digital, business and operations
- Solid experience in business analysis to understand business needs and technical gaps
- Good interpersonal and communication skills in both written and spoken English and Chinese
- Sound understanding of system development and system management
- Excellent problem-solving skills and strong business acumen
- Knowledge of the Club's business functions and wagering products is preferred
-
Assistant Vice President, System Development Team, Systems Planning and Development Section
发现在: Talent HK A C2 - 12小时前
Mizuho Bank, Ltd Hong Kong, 香港 全职Company Overview · Mizuho has a long-term commitment to the Hong Kong market. With strong ties to Mizuho's global network and a workforce of over 600 staff in Hong Kong, we are able to help corporations in Hong Kong to expand their business worldwide. Our clients primarily compri ...
-
Business System Analyst
发现在: Talent HK A C2 - 4天前
TEKsystems Hong Kong Hong Kong, 香港 全职Business System Analyst · Our client, a global luxury retail institution, is currently looking to implement a completely new supply chain system into their ERP. This regional project will look to standardize the platform on the group level, followed by implementation into each ...
-
Operation Manager
发现在: Talent HK A C2 - 4天前
Hong Kong Exchanges and Clearing Limited Hong Kong, 香港 全职Company Introduction: · We're home to Asia's most dynamic and vibrant capital markets. · Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every ...
-
Infrastructure Manager
发现在: Talent HK A C2 - 5天前
Morgan McKinley Hong Kong, 香港 全职Oversee the development and ongoing management of MS O365 and Messaging Infrastructure, Azure Virtual Desktop, and Corporate Activity Directory Services. · Responsibilities: Assist in designing and architecting the Microsoft O365, Corporate Directory Services, Azure Virtual Desk ...
-
Management Consultant, Regulatory Reporting
发现在: Talent HK A C2 - 5天前
Unity Partners Hong Kong, 香港 全职Job Title: Management Consultant (Finance and Regulatory Reporting) · Key Responsibilities: · Client Engagement: · Engage with clients to understand their business objectives, challenges, and regulatory requirements related to financial accounting and reporting. · Build strong re ...
-
Electronic Equities PMO
发现在: Talent HK A C2 - 20小时前
Newtone Consulting Hong Kong, 香港 全职***** IMMEDIATE OPENING ***** · Our client is embarking on a large-scale transformational initiative of the trading platform involving multiple teams across APAC, EMEA and AMER. · The PMO specialist would be required to assist the team in managing a complex plan and ensuring task ...
-
Senior Technology Risk Manager
发现在: Talent HK A C2 - 6天前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities: · Identify the existing and potential risk in IT operation, report the risk to supervisor and related parties in time, formulate the rectification plan and follow up. · Implement effective detection and control measures to strengthen the production operation sa ...
-
Project Manager, Private Banking
发现在: Talent HK A C2 - 3天前
Bank Of China (Hong Kong) Limited Hong Kong, 香港 全职Responsibilities:Plan and drive the delivery of different projects to support the on-going business development and new product rollout of Private Bank. · Communicate effectively with different functional units to gather, analyze and document business requirements, conduct feasib ...
-
Network Engineer
发现在: Talent HK A C2 - 3天前
Venturenix Limited Hong Kong, 香港 全职Responsibilities: · Plan, design, implement complex and high performing network and voice infrastructure · Run infrastructure routers, switches, and network services · Build and maintain solutions for deployment, monitoring, and operations · Troubleshoot and resolve issues, perfo ...
-
Sr. Analyst Programmer
发现在: Talent HK A C2 - 12小时前
Omni Group Asia Ltd. Hong Kong, 香港 全职Job Description · My client is looking for a Sr. Analyst Programmer for their the main JAVA web development team of this FS Group. Initially as a contract role, that can be perm. Focusing on the full breadth of web based application enhancements and new application development. · ...
-
Manager, Sales
发现在: Talent HK A C2 - 12小时前
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
IT Audit Manager
发现在: Talent HK A C2 - 12小时前
Morgan McKinley Hong Kong, 香港 全职Looking for experienced IT Auditor to join the expanding team. Established listed company, market leader in the industry. · A growing listed company with a sizable audit function is looking for an experienced IT Audit Manager to join the expanding team. · Responsibilities:Perfo ...
-
Senior Officer, Sales
发现在: Talent HK A C2 - 12小时前
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
Assistant Manager, Sales
发现在: Talent HK A C2 - 12小时前
Dah Sing Financial Group Hong Kong, 香港 全职About Dah Sing Group · The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. · Our currency is caring, teamw ...
-
AVP - Policy and Secretariat Services, Listing
发现在: Talent HK A C2 - 12小时前
Hong Kong Exchanges and Clearing Limited Hong Kong, 香港 全职Company Introduction: · We're home to Asia's most dynamic and vibrant capital markets. · Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every ...
-
System Analyst/ Sr Analyst Programmer
发现在: Talent HK A C2 - 4天前
Wellesley Associates Limited Hong Kong, 香港 全职Job Duties: · Be one of the key players under the Software Development Team and working with the software development of a designated solution domain · Work closely with clients and technical & design team, understand the needs of clients, outline the business requirements, and ...
-
Security Architect Associate
发现在: Talent HK A C2 - 3天前
ST Partnership Limited Hong Kong, 香港 全职Security Architect Associate (Up to 60k) · Responsibilities: · Assess and analyze existing security systems, identifying potential vulnerabilities and recommending appropriate solutions. · Design and develop security architectures, frameworks, and strategies to protect sensitive ...
-
Systems Engineer Team Lead
发现在: Talent HK A C2 - 12小时前
Eclipse Trading Hong Kong, 香港 全职Systems Engineer Team Lead · Eclipse Trading is one of Asia's leading proprietary derivatives trading firms. Founded in 2007, we have over 100 employees across three office locations – Hong Kong (our HQ), Sydney, and Shanghai. Our trading expertise and strategies are deployed acr ...
-
Finance Manager/SM, FP&A and Projects
发现在: Talent HK A C2 - 2天前
Omni Group Asia Ltd. Hong Kong, 香港 全职· • Responsible for month end closing, annual budgeting and planning · • Assist in preparation of various analysis relating to Company's financial performance, with a view to support budgeting, financial forecasting and control · • Assist in annual tax filing, interim and final ...
-
Financial Crime Compliance, Principal
发现在: Talent HK A C2 - 14分钟前
AIA International Limited. Hong Kong, 香港 全职FIND YOUR 'BETTER' AT AIA · We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. · We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the ...
Manager, System Planning - Hong Kong, 香港 - The Hong Kong Jockey Club
描述
The Department
The Customer Strategy, Insights and Innovation (CSII) Division identifies and leads the customer journey for all stakeholders across the Club ecosystem. The Division centralises the Club's customer understanding and insights across owners, members and wagering customers, striving for innovation via our Digital and Retail channels. Through enhanced data provision & insights, and online / offline customer strategies devised, improve the channels' and customer groups' ability to enhance customer experience, drive wagering turnover and groom customers up the tiers.
The Job
You will:
About You
You should have:
Terms of Employment
The level of appointment will be commensurate with qualification and experience.
