- Handle cases that need to be reviewed.
- Reach out to customers and other important party/ies over the phone or email to ensure resolution of cases in a timely manner.
- Document and process cases in a diligent and proper manner.
- Will work with a group of agents and deliver performance results based on the company's mission and vision and through its core values.
- Suggest ideas and feedback impacting customer experience and improved performance.
- Possess at least a High School Diploma. A bachelor's degree is preferred but not essential, candidates with relevant experience and knowledge will also be considered.
- Highly proficient in spoken and written EnglishPreferably with work experience in a Customer Service environment.
- Amenable to work on night/shifting schedule, extended hours, holidays, weekend.
- Must be willing to work onsite.
- Attractive remuneration package includes:
- Performance Incentive
- Medical and Life Insurance
- Allowance/s
- Career Growth and Personal Development
- Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
- Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
- Work-life balance programs
- Health & wellness, employee assistance, and rewards and recognition programs
- Special employee discounts on shipping, travel, and more
- Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world-from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
-
Balyasny Asset Management L.P. Hong Kong, 香港LoadingSorry to interruptCSS Error Investment Coordinator · LocationHong Kong · LocationJapan · LocationSingapore · PostedPosted 26 Days Ago · CodeREQ5736 · Balyasny Asset Management (BAM) is a global, multi-strategy investment Firm with over $21 billion in assets under manage ...
-
Balyasny Asset Management L.P. Hong Kong, 香港LoadingSorry to interruptCSS Error Investment Coordinator · LocationHong Kong · LocationJapan · LocationSingapore · PostedPosted 29 Days Ago · CodeREQ5736 · Balyasny Asset Management (BAM) is a global, multi-strategy investment Firm with over $21 billion in assets under manage ...
-
Balyasny Asset Management L.P. Hong Kong, 香港LoadingSorry to interruptCSS Error Investment Coordinator · LocationHong Kong · LocationJapan · LocationSingapore · PostedPosted 25 Days Ago · CodeREQ5736 · Balyasny Asset Management (BAM) is a global, multi-strategy investment Firm with over $21 billion in assets under manage ...
-
Balyasny Asset Management L.P. Hong Kong, 香港LoadingSorry to interruptCSS Error Investment Coordinator · PostedPosted 29 Days Ago · CodeREQ5736 · Balyasny Asset Management (BAM) is a global, multi-strategy investment Firm with over $21 billion in assets under management. We are a diversified business, with global breadth ...
-
Hitachi Vantara Hong Kong, 香港Location: Hong Kong · Function: Supply Chain · Requisition ID: · We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resou ...
-
Qatar Duty Free Hong Kong, 香港We are recruiting for Senior Cargo Operations Agent for Hong Kong. · The selected candidate will provide Cargo Operations and Customer Service Functions including interaction with Customers and GHA for both import and export cargo. Secure proper Operational and Customer Service ...
-
Ferrero Hong Kong, 香港Job Location: Hong Kong · Hong Kong · Company description · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continue ...
-
FAO Hong Kong, 香港Reporting Lines · The incumbent will work closely with the FAO Tanzania. All reports will be submitted to the FAO Tanzania and upon request to the Project Management Unit (PMU) on dates as may be mutually agreed during the contract negotiation. · The reports will be reviewed by ...
-
Manulife Hong Kong, 香港 全职Job Description · The Opportunity · With the Growth Marketing team focusing on acquisition, this role is responsible to support lead generation for both prospect leads and existing customer leads (CPM), also with Digital Adoption focus for Digital Active and DCL Target. · What ...
-
Foreign, Commonwealth & Development Office Hong Kong, 香港 全职, PermanentThe British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the ...
-
British Council Hong Kong, 香港We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. · We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in par ...
-
Hitachi Careers Quarry Bay, 香港We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses ...
Clearance Representative - Hong Kong Island, 香港 - FedEx
描述
Customer Services Service Assurance Clearance & Brokerage Operations Clearance Admin Inbound/ Outbound
As a Clearance Representative, you are responsible for responding to customer inquiries, resolving issues, and providing accurate information to internal and external customer within functional area. Your role is to ensure that our customers receive the highest level of service and satisfaction. With your exceptional communication skills and attention to detail, you will be able to provide prompt and accurate information to our customers, resolving any issues they may have.What you will do:
Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.
