- Hong Kong, Hong Kong
- Permanent contract
- Banking operations processing
- Subject Matter Expert across trade lifecycle for Asia markets for Equity (swap + Cash) PB and FI PB.
- Main point of contact for a set of clients, this includes conducting regular service level reviews.
- Daily Managment of client related functions including trade allocation, amendments & client queries.
- Management of client escalation requests.
- Perform reset payment pre-matching, manage trade related breaks, manage client reporting.
- Client onboarding operationally including portfolio wrapper set up and reporting configuration.
- Streamline booking workflow through automation and process review.
- Drive initiatives as part of change the Bank to improve the activities and offering of the PB franchise.
- Contribute in defining specifications and performing UAT for new information system or booking scheme.
- Document / update procedures
- Identify and escalate risk items to management
- Build, foster, manage relations with different stakeholders (Traders, Sales, Back Offices, IT) in different regions (Asia, Europe, America) to deliver a seamless client experienc & operational flow.
- Supervise and guide subordinates to ensure accurate and efficient completion of assignments
- Hold a relevant Bachelors or Masters degree in Finance, Engineering, Mathematics, Information Technology or similar
- Equity derivative products knowledge
- Risk focused: demonstrate operational risk detection and analysis
- Result oriented: demonstrate strong drive to achieve result while well estimate risk of own actions
- Client focus: consistently search for ways to improve client service
- Excellent communication skills: with an ability to use these collaboratively, explain and challenge, as appropriate.
- Team Player: Make cooperation between colleagues, inside and outside the team, a priority.
- Responsible, proactive and positive mindset
- Think out of the box; propose new ideas and solutions on identified problems or existing processes.
- Accuracy, swiftness, ability to work under pressure in trading environment.
- Strong and sharp analytical and problem-solving skills.
- Fluent English is mandatory.
- Knowledge in any programming language is a plus.
- Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Responsibility - Performance: I strive for high performance
- Commitment - Sustainability: I strive to develop my skills and knowledge
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Equity Prime Brokerage Client Facing Middle Officer - Hong Kong, 香港 - Société Générale Assurances
描述
Equity Prime Brokerage Client Facing Middle Officer (Vice-President)
Permanent contract|Hong Kong|Banking operations processingEquity Prime Brokerage Client Facing Middle Officer (Vice-President)
Responsibilities
Profile required
Behavioral Skills
